Chapter 7
Problem | Solution |
Even though data is being sent to the | Make sure that the USB cable is connected firmly and correctly. |
printer, the POWER indicator is not | Try using another USB cable. |
blinking in green. | If a connection is being made using the WLAN interface |
| |
| (optional) or Bluetooth interface (optional), check that the slide |
| switch for each unit has been turned on. |
|
|
The labels are not being peeled off | Make sure that the paper is correctly fed through the label |
correctly (when using the optional label | peeler. |
peeler). | Has the peeler option setting been specified in the printer |
| |
| driver and with the "Printer Setting Tool"? |
| For details, see Printer Driver Settings on page 109 or |
| |
| |
|
|
The media is not ejected correctly (when | Has the sensor of the label peeler been exposed to direct |
using the optional label peeler). | sunlight? |
| If the sensor of the label peeler has been exposed to direct |
| sunlight, loaded media may not be detected correctly. Use the |
| printer in a location not exposed to direct sunlight. |
|
|
The printer does not operate according to | Does the touch panel name (A or B) printed in the upper- |
the operations performed with the touch | right corner of the touch panel match the specified touch |
panel display (when using the optional | panel name, which appears in the |
touch panel display). | main screen on the LCD? |
| If they do not match, select [Set Panel] from the touch |
| panel display, and then select the correct setting. For |
| details, see Specifying Settings From the Touch Panel |
| |
| Has the type of data assigned to |
| correctly specified? |
| If the correct setting has not be selected, select [Keys |
| Function] from the touch panel display, and then correctly |
| select [Template] or [Database]. For details, see |
| |
| |
|
|
Although no key in the touch panel | Since foreign material, such as dust, caught between the |
display was pressed, data was | touch panel, protective sheet and touch panel holder may |
unintentionally entered (when using the | cause a malfunction. Make sure that no foreign material is |
optional touch panel display). | attached. |
| Has the touch panel been folded? When a folded touch |
| panel is used, the fold may press on the touch panel holder. |
| Therefore, do not use a touch panel that has been folded. |
|
|
The data that was entered is different | Since foreign material, such as dust, caught between the |
than the data for the touch panel key that | touch panel, protective sheet and touch panel holder may |
was pressed (when using the optional | cause a malfunction. Make sure that no foreign material is |
touch panel display). | attached. |
| Has the touch panel been folded? When a folded touch |
| panel is used, the fold may press on the touch panel holder. |
| Therefore, do not use a touch panel that has been folded. |
|
|
60