Troubleshooting

Problem

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

Printed barcodes cannot be read.

Windows

®

XP:

 

 

 

 

 

 

 

 

 

 

 

(continued)

 

 

 

 

 

 

 

 

 

 

 

 

To display the [Quality] options, open the printer properties by

 

 

 

 

clicking [Start] - [Control Panel] - [Printers and Other

 

 

Hardware] - [Printers and Faxes], right-clicking the printer

 

 

whose settings are to be changed, then clicking [Printing

 

 

Preferences].

 

 

 

 

 

 

 

 

 

 

 

 

Windows Vista®:

 

 

 

 

 

 

 

 

 

 

 

 

To display the [Quality] options, open the printer properties by

 

 

clicking

 

- [Control Panel] - [Hardware and Sound] -

 

 

[Printers], right-clicking the printer whose settings are to be

 

 

changed, then clicking [Printing Preferences].

 

 

Windows® 7:

 

 

 

 

 

 

 

 

 

 

 

 

To display the [Quality] options, open the printer properties by

 

 

clicking

 

- [Devices and Printers], right-clicking the printer

 

 

whose settings are to be changed, then clicking [Printing

 

 

Preferences].

 

 

 

 

 

 

 

 

 

 

7

 

Windows® 8:

 

 

 

 

 

 

 

 

 

 

 

To display the [Quality] options, open the printer properties by

 

 

clicking [Control Panel] in the [Apps] screen - [Hardware and

 

 

Sound] - [Devices and Printers], right-clicking the printer

 

 

whose settings are to be changed, then clicking [Printing

 

 

Preferences].

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I want to reset the printer.

To reset the printer, perform the following procedure.

 

I want to delete the data transferred from

1

Press and hold the

 

(Power) button to turn the printer off.

 

 

 

 

 

the computer.

2

Press and hold the

 

(Feed) button and the

 

(Power)

 

 

 

 

 

 

 

 

 

 

button until the POWER indicator lights in orange and the

 

 

 

STATUS indicator blinks in green.

 

 

3

While holding down the

 

(Power) button, press the

 

 

 

 

 

 

 

 

 

(Feed) button 6 times.

 

 

4

Release the

 

(Power) button.

 

 

 

 

 

 

 

 

All of the transferred data from the computer will be deleted,

 

 

and the printer will be reset to its factory settings.

 

 

 

 

 

 

 

 

 

 

 

 

I want to cancel the current print job.

Make sure that this printer is turned on, and then press the

 

 

 

 

 

 

 

 

(Power) button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I want to reset the incrementing field.

Hold down the

 

(Print) button for at least 5 seconds, until the

 

 

POWER and STATUS indicators blink 3 times in orange.

 

 

 

 

 

 

 

 

 

 

 

 

The media cannot be fed to the beginning

If a feed error occurred, use the Custom Label Tool to apply

 

of a label.

 

the correct paper settings to the printer.

 

An error occurred.

Are the sensors in the correct position?

 

 

 

Check that the sensors are correctly positioned. For details,

 

 

 

see Checking the Sensor Position on page 17.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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