Chapter 7

Problem

Solution

Media is jammed.

Is there dust or dirt on the print head or platen roller

Media is not ejected correctly after

preventing it from turning freely?

For details, see Print Head Maintenance or Platen Roller

printing.

Maintenance on page 51.

 

 

Check that the media exit path is not blocked.

 

Is there adhesive on the media exit, or has a media misfeed

 

occurred?

 

For details, see Media Exit Maintenance on page 52.

 

Remove the RD Roll, and then reinstall it.

 

For details, see Inserting the RD Roll on page 15.

 

Check that the RD Roll compartment top cover is firmly

 

closed.

 

If the label peeler (optional) is being used, check that printer

 

driver settings for the Peeler function have been specified

 

correctly. For details, see Printer Driver Settings

 

on page 109.

 

 

The print quality is poor.

Adjust the printing density. The print density can be

Printed labels contain white streaks.

specified in the printer driver’s dialog box or the “Printer

Setting Tool”. (See Print Density on page 36)

 

 

Is there dust or dirt on the print head or platen roller

 

preventing it from turning freely?

 

Clean the print head or platen roller. For details, see Print

 

Head Maintenance or Platen Roller Maintenance

 

on page 51.

 

 

Printed barcodes cannot be read.

Print labels so that barcodes are aligned with the print head

 

as shown below.

1

3

2

1 Print head

2 Barcode

3 Printing orientation

Try using another scanner.

We recommend printing the barcodes with [Give priority to quality] selected from the [Quality] options.

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