TROUBLESHOOTING

Table 4 Ð Thermostat Troubleshooting

PROBLEM

SOLUTION

Display on thermostat not illuminated.

Check for 24 vac at the R terminal connection. Terminal R must

 

be connected for proper thermostat operation.

``Service Filter'' is displayed on thermostat.

After the con®gured number of blower operating hours, the Service

 

Filter message will be displayed. This reminds the owner to re-

 

place the ®lter. Reset the Service Filter feature to reset the blower

 

operation timer to 0 hours.

Cooling will not energize.

Select COOL mode. Decrease cooling set point to 10 degrees

 

below room temperature. Check for 24 vac at Y1 terminal. If present,

 

thermostat is operating correctly and problem is with wiring or equip-

 

ment. If 24 vac is not present, replace the thermostat. Check for

 

Compressor Cycle per Hour Limit. Cooling may be locked out.

Heating will not energize.

Select HEAT mode. Increase heating set point to 10 degrees above

 

room temperature. Check for 24 vac at W1/O/B terminal. If present,

 

thermostat is operating correctly and problem is with wiring or equip-

 

ment. If 24 vac is not present, replace the thermostat.

When using 4 wires (R,G,W,Y), the cooling equip-

There is not enough power available. Connect a 270 ohm, 10 watt

ment tries repeatedly to turn on, but cannot. At

power resistor at the air-conditioning equipment between terminals

times the display dims or disappears.

W and C (non-heat pump applications only).

When using 4 wires (R,G,W,Y), the heating equip-

There is not enough power available. Connect a 270 ohm, 10 watt

ment tries repeatedly to turn on, but cannot. At

power resistor at the air-conditioning equipment between terminals

times the display dims or disappears.

Y and C (non-heat pump applications only).

When controlling a heat pump, heat comes on

Con®gure thermostat for heat pump operation (Table 2, Step 3).

during cooling cycle.

 

When calling for cooling, both heating and cool-

The thermostat is con®gured for a heat pump. Con®gure the

ing are energized.

thermostat for non-heat pump operation (Table 2, Step 3).

When controlling a commercial heat pump unit,

Commercial heat pumps require that Heat Pump Option on

unit runs in reverse or heating is always on.

thermostat is turned OFF.

Copyright 1998 Bryant Heating & Cooling Systems

CATALOG NO. 809-683

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Bryant P/N TSTATBBP220-LA instruction manual Thermostat Troubleshooting, Problem Solution