Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290

Help

Help and advice

Emergency calls

The emergency services can be contacted in the UK by dialling 999 or 112 which is valid in any country that is a member of the European community.

No dialling tone

Check that your machine is connected to the phone socket.

Display does not come on

Check that your machine is correctly connected to the mains power and that the power is switched on.

Check that the mains power cable is plugged in to the back of the machine.

When entering your security PIN, allow enough time - at least 2 seconds between each digit for your Paragon 400 Plus to recognise each one.

To reset

If your Paragon 400 Plus will not respond to any button presses, remove the back-up battery and turn off the power for 10 seconds. Turning the power back on will reset your machine to ANSWER ON mode. However, please note that during resetting, all messages will be lost.

Customer Helpline

If you still have problems with your

Paragon 400 Plus, call the Paragon Helpline on

0870 240 1051.

HELP

Outgoing message does not record

Speak clearly – within 20cm of the microphone – when recording your message.

Incoming message does not record

Check that your machine is set to ANSWER ON and that the recording capacity is not full.

The caller may be speaking too quietly or has a bad connection.

Cannot access your machine from another phone

Make sure the phone you are calling from has a

TouchToneTM keypad.

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BT 400 Plus manual Help and advice, 0870 240