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Guarantee | Outside of the 12 month guarantee period: |
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Your BT Freestyle 710 is guaranteed for a period of 12 | If your product needs repair after the guarantee |
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period has ended, the repair must meet the approval |
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months from the date of purchase. |
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requirements for connection to the telephone |
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Subject to the terms listed below, the guarantee will |
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network. |
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provide for the repair of, or at BT’s or its agent’s | We recommend that you contact BT’s approved repair |
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discretion, the option to replace the BT Freestyle 710 |
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agent Helpdesk Solutions on 0870 240 5029 or a |
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or any component thereof, (other than batteries), |
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local qualified repairer. |
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which is identified as faulty or below standard, or as a |
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result of inferior workmanship or materials. Products | Returning your phone |
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over 28 days old from the date of purchase may be |
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replaced with a refurbished or repaired product. | If the Helpline is unable to remedy your problem they |
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The conditions of this guarantee are: | will ask you to return the product. Where possible, |
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pack the product in its original packaging. Please |
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• The guarantee shall only apply to defects that occur | remember to include all parts, including the line |
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cords, power supply units and the original batteries. |
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within the 12 month guarantee period. |
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(Please note that we cannot take responsibility for |
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• Proof of purchase is provided. |
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goods damaged in transit). Please obtain and keep |
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• The equipment is returned to BT or its agent as instructed. | proof of posting from the Post Office. |
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• This guarantee does not cover any faults or defects | For your records |
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caused by accidents, misuse, fair wear and tear, | Date of purchase: |
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neglect, tampering with the equipment, or any | Place of purchase: |
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attempt at adjustment or repair other than through |
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approved agents. | Serial number: |
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• This guarantee does not affect your statutory rights. | For guarantee purposes proof of purchase is required |
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Within the 12 month guarantee period: | so please keep your receipt. |
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Prior to returning your product, please read the Help section beginning on page 47 or contact the BT Freestyle 710 Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
