6346 Relate 3000 UG [2] 12/8/04 11:19 am Page 32
BT Relate 3000 ~ Issue 3 ~ Edition 02 ~ 12.08.04 ~ 6346
32 General information
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section beginning on
page 27.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564 444 or a local qualified repairer.
Returning your phone
Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the sender.
