Buffalo Technology HD-HSU2

Troubleshooting

FAQ

The following is a list of common issues with the DriveStation. Following

each issue are possible resolutions.

I see the DriveStation in My Computer but I cannot access it.

The drive requires formatting. Try using the Disk Formatter Utility on the

DriveNavigator CD-ROM. Consult the manual for the Disk Formatter

Utility for more help. The manual can also be found on the DriveNavigator

CD-ROM.

I cannot see the DriveStation in My Computer.

Verify that the POWER light is on. If it is not, then ensure that the power

switch is in the ON position.

Try toggling the POWER MODE switch right below the power switch. The

POWER MODE switch toggles whether the device is powered up via a USB

signal (“Auto”) or purely based on the power switch’s position (“Manual”).

If you have installed the Power Save Utility, then verify that the DriveStation

was not put into power saving mode. Consult the manual for the

Power Save Utility for additional help. The manual can be found on the

DriveNavigator CD-ROM.

Verify that the hard drive inside the DriveStation is spinning. This

can be veriﬁ ed by placing your hand on the sides of the case and feeling

for a slight vibration. Also, after the DriveStation has been powered on

for ﬁ fteen minutes or more it will begin to get warm. If neither of the

proceeding tests veriﬁ ed that the hard drive is spinning, then please contact

technical support for further assistance.

My backup program can’t save  les to the DriveStation.

Reformat your DriveStation with NTFS, Mac OS Extended, or XFS. FAT32 is

limited to 4GB ﬁ lesizes.