TROUBLE SHOOTING GUIDE
ITEMS IN THIS GUIDE MARKED WITH AN ASTERISK (*) SHOULD ONLY BE
PERFORMED BY A LICENSED GAS FITTER OR EQUIVALENT.
WARNING | CAUTION |
Turn off and let the unit cool before servicing. Only a qualified service person should service or repair this unit.
Never use a wire, needle, or similar object to clean the ODS pilot.
This can damage the pilot.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
When ignitor is pressed | Ignitor electrode positioned wrong. → | *Replace ignitor electrode. |
there is no ODS pilot. | Ignitor electrode broken. → | *Replace ignitor electrode. |
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| Ignitor electrode not connected |
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| to ignitor cable. → | *Replace ignitor cable. |
| Ignitor cable pinched or wet. → | *Free ignitor cable if pinched |
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| by any metal or tubing. Keep |
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| ignitor cable dry. |
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| Replace cable if spark still |
|
| isn’t there after freeing the |
|
| pinched wire. |
Flame seems to blow out | Air in the gas line.→ | Purge air from line (Check to |
or will not light. |
| ensure gas is going to pilot.) |
Appliance produces odors. | Stove burning vapors from paint, | Ventilate room. Stop using |
| hair spray, glue, etc.→ | products while operating unit. |
| Gas leak. See warning label on cover.→ | *Locate and correct all leaks. |
Gas odor even when control | Gas leak. See warning label on cover.→ | *Locate and correct all leaks. |
knob is in “OFF” position. | Control valve defective.→ | *Replace control valve. |
| ||
Smoke or odor during initial burn. | Vapors from paint or production process.→ | Unit curing out. Will stop. |
Strong gas smell. | LP fuel may have additives or be poor quality.→ | *Shut off gas. Check supplier. |
| Excess gas pressure.→ | *Call utility company/installer. |
Gas smell – sooting. | Logs may be out of place.→ | Compare placement of logs to |
|
| the diagram in the manual. |
| Orifice size may be incorrect.→ | Replace if incorrect. |
When ignitor button is pressed, | Gas supply turned off or manual shutoff |
|
there is spark at ODS and no ignition. | valve is closed.→ | Turn on gas or open supply. |
| Control knob not in “PILOT” position.→ | Correct knob position. |
| Air in gas line when installed.→ | Purge air from system by |
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| holding down control knob. |
|
| Repeat ignition. |
| “ODS” pilot is clogged.→ | *Replace “ODS” assembly. |
| Gas regulator setting is incorrect.→ | *Replace gas regulator. |
