Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Customer important notice: If the TV functions cannot be operated, unplug the AC cord from AC power source, wait at least 1 minute, then re=plug AC cord. This will reset the TV settings and should restore TV to normal operation.

 

Symptoms

 

 

 

 

 

 

 

 

Possible

Solutions

 

 

 

 

 

 

 

 

 

 

[]

Make

sure

the

power

cord

is plugged in,

then

press

Power.

 

 

 

 

 

 

[]

The

remote

control

batteries

may

be dead.

Replace

the

batteries.

TV will

not

turn

on

[]

Unplug the

VGA wire

and plug

 

the

power

wire

again.

 

 

 

 

 

 

 

 

[]

Plug

another electrical

device

 

into

AC outlet

 

to confirm

the

outlet is

 

 

 

 

 

working

 

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[]

Check if you have set

the

timer

off.

 

 

 

 

 

 

 

No

picture,

no sound

[]

Check

the

antenna/cable

connections.

 

 

 

 

 

 

 

 

 

 

 

 

-

Press

[Display]

to

see if you

have selected

the

right

signal

source.

 

 

 

 

 

[]

The

sound

may

be muted.

Press [VOL+

] on

the

remote

control.

No

sound,

picture

OK

[]

The

station

may have

broadcast

difficulties.

 

Try

another

channel.

[]

Check

the

speakers

cable

connections.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

,

Make

sure

headphones

are not

connected.

 

 

 

 

 

 

Poor sound, picture OK

[] The station may have broadcast difficulties. Try another channel

[] Check the speakers cable connections.

[] Check the antenna connections.

Poor picture, sound OK

[] The station may have broadcast difficulties. Try another channel. , Adjust the picture from the menu.

Unable to select a certain channel

Poor color or no color

The remote control does not operate

[] The channel may be skipped. Choose this channel by directly selecting the buttons from the remote control.

[] The station may have broadcast difficulties. Try another channel.

[] Adjust Saturation in the Video settings menu.

[] There may be an obstruction between the remote control and the remote control sensor.

[] The batteries may be installed with a wrong polarity.

[] The remote control batteries may be dead. Replace the batteries.

[]

This may be caused because of a very short interval between POWER

Disorder display at power on

OFF and ON.

-

Unplug the power and restart.

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ProScan 32LC30S60 user manual Troubleshooting, Possible Solutions