Brother PT Series manual Appendix, Troubleshooting

5 Appendix

Troubleshooting

Problem		Solution
	•	Check that the AC adapter
		(model AD-60/AD-24) is
1 The display stays blank after you		connected correctly.
	•	If you are using batteries, check
have turned on the machine.
		that they are correctly inserted.
	•	If the batteries are low, replace
		them with new ones.
2 The machine does not print or the	•	Check that the back cover has
		been properly attached.
printed characters are blurred.	•	If the tape cassette is empty,
		replace it with a new one.
3 The text files that you stored in	•	If the batteries are low, replace
the memory are no longer there.		them with new ones.
4 The printed characters are not	•	If you are using batteries, they
		may have a low charge. Try using
formed properly.		the AC adapter or replace the
		batteries with new ones.
5 A blank horizontal line appears	•	Clean the print head as explained
		on Cleaning the print head,
through the printed label.
		rollers and tape cutter on page 7.
6 Striped tape appears.	•	You have reached the end of the
		tape. Replace the tape cassette
		with a new one.
	•	Turn off the P-touch, and then
		while holding down g and
7 The P-touch has “locked up” (i.e.,		R, turn the machine back on.
nothing happens when a key is		The machine will restore, but the
pressed).		text and formats shown in the
		display and all text files stored in
		the memory are erased.

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