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Buffalo Technology HS-DGL Troubleshooting - Disk Scan, Disk Errors, Diagnostic LED Flash Codes

Models: HS-DGL

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Troubleshooting - Disk Scan

Disk Errors

If LinkStation encounters a disk error, it will be reported in the LinkStation status on the top of any of the Web-Based configuration screens. It is recommended to start a Normal Disk Scan in the event of this error. If that doesn’t work, try running a Thorough Disk Scan. Additionally, if that still does not resolve the problem a format is recommended. Formatting the drive will delete all of the data on it so try to backup any data you can before this process is started. Finally, if none of the above solutions help, then please contact our technical support.

Diagnostic LED Flash Codes:

3 flashes - Partition problem with hard drive. Reformat the hard drive.

4 flashes - Fan problem.

5 flashes - ROM problem.

6 flashes - Hard Drive can not be recognized.

7 flashes - Problem with motherboard (RAM, LAN, or Hard Drive controller).

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Buffalo Technology HS-DGL manual Troubleshooting - Disk Scan, Disk Errors, Diagnostic LED Flash Codes

Contents

v3.0 User ManualLinkStation MultiMedia Home Server HS-DGLSeries Introduction Table of Contents LinkStation Diagram LinkStation Diagram LinkStation Expansion on pageQuick Setup Quick Setup Connect the other end of the Ethernet Cable into a hub, switch, or router on the network, or connect it directly to a nearby running PCQuick Setup Quick Setup Quick Setup If the LINK/ACT LED on the front of LinkStation is lit, your LinkStation is connected properly. If the LINK/ACT LED is not lit, make sure thatLink Navigator Setup Link Navigator Setup Link Navigator Setup The IP Configuration Utility allows you to easily configure LinkStation’s network settings. The Search button will re-scanthe network for any and all LinkStations available. The drop down menu lists all available LinkStations. If there are multiple LinkStations on the network, then select the proper LinkStation from the pull down menu. Once the proper LinkStation has been selected, press the Change IP Address button to continueLink Navigator Setup This section of the program changes LinkStation’s IP address. Check the check box that states Acquire IP Address Automatically. This will give LinkStation an IP address from the network’s router/DHCP server. A fixed static IP Address and Gateway can be set if preferred. The Administrator Password field sets an administrator password for the web-basedconfiguration if desired. When finished, press the OK buttonLink Navigator Setup User name: rootLink Navigator Setup Link Navigator Setup This section allows you to change the name of your LinkStation. This name will be required to access LinkStation data. A friendly, easy name is recommended. Please enter an appropriate name in the LinkStation Name field. The name cannot contain any spaces or special characters. Alphanumeric characters including hyphen and underscore are allowedLink Navigator Setup By default there are two shared folders on LinkStation. One is for Windows and Mac machines, while the other is for Macs only. Windows machines will only see one share. If you would like to create additional shares for specific users or specific types of data, then click on the Security tab on the left. Then click on the Shared Folder Settings link to continue. From this screen you can add new shares/folders or edit existing shares/folders. Press the Add a New Folder button to begin creating a new share/folderLink Navigator Setup To begin setting up a new share, enter an appropriate share/folder name in the Shared Folder Name field. Set the remaining settings to the desired function. Access Restriction will turn on security features. Please refer to the Settings section starting on page 28 of this manual before using the Access Restriction function. Press the Apply button when finished. A new shared folder has been set up. Please repeat this step to set up more shared foldersAccessing LinkStation Data from a PC Accessing LinkStation Data from a PC LinkStation’s root directory will appear. You will see all of the configured shares. All users can read and write to all folders unless otherwise configured. To set up security and password protection, please refer to the Settings section starting on page 28 of this manual. To setup a printer see the LinkStation Expansion section found on page 26. LinkStation can be accessed by multiple PC’s simultaneously by following this step. A drive letter can also be mapped to the LinkStation; see the next page for more informationAccessing LinkStation Data from a PC Accessing LinkStation Data from a Mac Accessing LinkStation Data from a Mac Select Guest and click on Connect. Note: If you have configured share permissions on your TeraStation, select Registered User and enter your Registered User credentialsAccessing LinkStation Data from a Mac If you don’t know your LinkStation’s IP address, there are several ways to get itLinkStation Expansion Transfering Pictures from a Digital Camera Basic Settings SetupSetup LinkStation NameBasic Settings - LinkStation Name LinkStation Description is a handy wayBasic Settings - Time and Date Press the appropriate Apply to save any changesNetwork Settings Network - IP Address & Default Gateway DNS Server: You may enable a DNS server here. Enter the DNS server’s IP address. A DNS server is not needed for correct operation of the LinkStation Network - Microsoft Networking Wins Client Settings: LinkStation does notNetwork - FTP Server Group Setup Security - Shared FoldersShared Folder Setup Security - Shared Folders Add a New Folder: This begins the process to create a new share. The next page describes this process furtherSecurity - Add a new Shared Folder Security - Shared Folder Settings Security Settings Security - Add New Group Security Settings - Shared Folder Setup Security Settings - Shared Folder Setup User Name: Enter a name for each user here. Each name should indicate the named user. For instance, you could use the user’s first name as the user nameUSB Settings USB Disk SetupUSB Printer Setup Clear Printer Job QueueUSB Settings USB Settings Setup USB Disk: The USB Disk setup options specifies if an attached USB Disk is toUSB Settings - Print Server USB Settings - Printer Share Installation USB Settings - Printer Share Installation •The Add Printer Wizard will launch. Select the proper driver for your printer. If the specific printer is not in the list, you will be required to insert the CD that came with your printer into your PC’s CD-ROMdrive and press the Have Disk button. Refer to your printer documentation for further information on installing your printer if necessary. Press the OK button when finishedUSB Settings - Printer Share Installation •To print a test page or configure additional printer settings, right click on the lp printer icon and select Properties. This will open the printer’s driver properties pageUSB Settings - Delete Print Queue Maintenance Settings Disk Backup: IndividualSystem Status:The Disk Sleep FunctionMaintenance Settings be lost on the drive. Care should be taken to backup any data stored on the drive prior to formatting. External USB hard drives attached to LinkStation may need to be formatted via this Disk Format utility before being used by LinkStationMaintenance Settings - System Status Maintenance Settings - Sleep Click Apply to save these settingsMaintenance Settings - Backup Disk Backup FoldersMaintenance Settings - Backup Settings Restoring a Backup Maintenance Settings - Disk Scan Maintenance Settings - Format Select a disk to formatClick Apply when finished Maintenance Settings - Shutdown ShutdownPCast PCast Settings - LinkTheater PCast Settings - LinkTheater Get to this page by clicking Choose Devices on the previous pageTroubleshooting - Multiple Shares Troubleshooting - Multiple Shares When mapping any share, select the ‘Connect using a different user name’ option. A login and password prompt will appear. Enter the same username and password for all LinkStation shares. This username and password is the username and password required for the secure, restricted share. Use this same login procedure for all unsecure, unrestricted and restricted shares on LinkStation. Only one username and password can be used for all mapped shares! Thus, a PC cannot have two mapped, secured shares that use different username and passwordsDiagnostic LED Flash Codes Troubleshooting - Disk ScanDisk Errors Technical Specifications TECHNICAL SUPPORT Contact Information North AmericaGENERAL INQUIRIES Contact Information Europe GENERAL INQUIRIESTECHNICAL SUPPORT Email: sales@buffalo-technology.comGPL Information North America Buffalo Technology USA Inc4030 W. Braker Lane Suite Austin, TX Attn. GPL DepartmentGPL Information Europe Buffalo Technology Ireland LtdFree Zone East, Shannon, Co. Clare Ireland Attn. GPL Department