Manuals / Verizon / Computer Equipment / Network Router

Verizon MBR1515L manual Troubleshooting

Models: MBR1515L

1 114

Download 114 pages 41.34 Kb

Page 96

6. Troubleshooting		6
6. Troubleshooting

This chapter gives information about troubleshooting your Verizon 4G LTE Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the router on?

Go to Basic Functioning on page 97.

•Have I connected the router correctly? Go to Basic Functioning on page 97.

•I cannot access the router’s configuration with my browser.

Go to Troubleshoot Access to the Router Main Menu on page 99.

•I have configured the router but I cannot access the Internet. Go to Troubleshoot Your Connection on page 100.

•I cannot connect to a specific IP address.

Go to Troubleshoot a TCP/IP Network Using the Ping Utility on page 102.

•The router shows the wrong the date and time. Go to Problems with Date and Time on page 103.

•I want to clear the configuration and start over again.

Go to Restore the Default Configuration and Password on page 103.

Note: To access online help, click the online help button ().

96

Image 96

Verizon MBR1515L manual Troubleshooting

Contents

Usuario del Guía Technical Support Statement of ConditionsTable of Contents Maintenance Verizon 4G LTE Router MBR1515LVW Basic Setup and Traffic Meter Assemble the Router  To assemble the routerVerizon 4G LTE Router MBR1515LVW Place the Router Optional Horizontal Mount Verizon 4G LTE Router MBR1515LVW Hardware Features Router Front PanelLED descriptions Router Back Panel Verizon 4G LTE Router MBR1515LVW LED descriptionsPower Your Router On Router Label To power on your router How Do I Connect My Device to the Router?Log In to Your Router  To log in to the routerBasic Setup Configure Your Internet Settings Broadband Settings  To manually configure your broadband Internet settings4G LTE Broadband Settings Fields and Check Boxes DescriptionControl Both Wi-Fi and 4G Broadband . When you select this Wide Area Network WAN Ethernet Broadband Settings Yes, a Login Is Required Connect No, a Login Is Not Required Gateway IP Address Traffic Meter  To monitor traffic on your routerVerizon 4G LTE Router MBR1515LVW Wi-Fi Settings Plan Your Wireless Network See Manually Configure Your Wireless Settings onWireless Placement and Range Guidelines Wireless Security OptionsManually Configure Your Wireless Settings  To view or manually configure the wireless settingsFrom the main menu, select Wi-Fi Settings Wi-Fi Profile Settings Description Configure WPA, WPA2, or WPA + WPA2  To configure WPA or WPA2 in the routerConfigure WEP  To configure WEP data encryptionUse Push N Connect WPS to Configure Your Wireless Network WPS Button  To use the router WPS button to add a WPS clientWPS PIN Entry  To use a PIN to add a WPS clientAdd Wireless Computers That Do Not Support WPS  To change wireless settings for the networkVerizon 4G LTE Router MBR1515LVW Content Filtering From the main menu, select Content Filtering Block Sites Block Sites To block sites Block Services  To block servicesFrom the main menu, select Content Filtering Block Services Schedule Content Filtering  To schedule content filteringSchedule Localize Your Time Zone  To specify your time zone To receive alerts and logs by email Select the Turn E-mail Notification On check boxVerizon 4G LTE Router MBR1515LVW Maintenance Router Status  To view the router statusWi-Fi Port. See Manually Configure Your Wireless Settings on Verizon 4G LTE Router MBR1515LVW Attached Devices Mobile Broadband StatusConnection Status  To view the attached devicesBack Up Settings Back Up the Configuration to a FileFrom the main menu, select Maintenance Attached Devices  To back up the configuration to a fileRestore the Configuration from a File Erase the Configuration To restore the configuration  To erase the configurationSet Password Change the Built-In Password To change the built-in password Change the Administrator Login Time-Out Diagnostics  To use diagnosticsLogs  To view, send, or clear the logsAdvanced Access Control  To set up access controlAdvanced Wi-Fi Settings Wireless Station Access Control Turn off wireless connectivity completelyHide your wireless network name Ssid Restrict Access by MAC Address  To restrict access based on MAC addressesAccess Control on Wi-Fi Repeating Function  To configure the Wi-Fi repeating functionRemote Computer Access Basics Port Forwarding/Port TriggeringPort Triggering to Open Incoming Ports Destination port numberPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding Set Up Port Triggering To set up port forwarding  To set up port triggeringVerizon 4G LTE Router MBR1515LVW  To view or change the WAN setup MiscellaneousSet Up a Default DMZ Server  To assign a computer or server to be a default DMZ serverLAN Setup  To view or change the LAN setupLAN TCP/IP Setup Dhcp Settings Reserved IP Addresses To reserve an IP address Verizon 4G LTE Router MBR1515LVW QoS Setup  To set up QoS To set up a QoS priority rule QoS Priority Rule ListQoS Priority Rules  To add QoS priority rulesFor Applications or Online Gaming  To set up the priority for LAN port For Ethernet LAN PortsDynamic DNS Select the Use a Dynamic DNS Service check box  To configure static routes Static RoutesStatic Route Example Verizon 4G LTE Router MBR1515LVW  To configure remote management Remote ManagementSelect the Turn Remote Management On check box Verizon 4G LTE Router MBR1515LVW UPnP  To configure the Internet connection type IPv6Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Troubleshooting Basic Functioning ActionCoverage exists with the router Troubleshoot Access to the Router Main Menu Connecting to the Internet Troubleshoot Your ConnectionTroubleshoot Internet Browsing Troubleshoot a TCP/IP Network Using the Ping Utility Test the LAN Path to Your RouterTest the Path from Your Computer to a Remote Device Problems with Date and Time Restore the Default Configuration and Password104 List of Acronyms 106 107 108 Factory Default Settings 110 Compliance Notification Interference Reduction Table Verizon 4G LTE Router MBR1515LVW FCC CautionIndex 114