Verizon MBR1515L Basic Functioning

Troubleshooting

97

Verizon 4G LTE Router MBR1515LVW

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1. When power is first applied, verify that the Power LED is lit.

2. After approximately 10 seconds, verify the following:

a. The Power LED is still solid green. An amber LED indicates that the unit has failed its

power-on self-test (POST).

b. The Internet Port LED is lit.

c. The Wi-Fi LED is lit. The Wi-Fi radio is on by default.

d. The Ethernet LAN Port LED is lit when any local ports are connected.

If a LAN port’s LED is lit, a link has been established to the connected device. If a

LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the

port is 10 Mbps, the LED is amber.

e. The Ethernet WAN Port LED is lit when the router is connected to a wired modem.

f. The Signal Quality LED is lit when the router has detected a mobile broadband

signal.

•A blue LED indicates excellent coverage.

•A green LED indicates good coverage.

•An amber LED indicates marginal coverage.

If any of these conditions does not occur, refer to the following table.

LED Action

Power Power LED is off. • Make sure that the power cord is correctly connected to your router,

and that the power supply adapter is correctly connected to a

functioning power outlet.

• Check that you are using the power adapter supplied for this product.

• If the error persists, you might have a hardware problem and should

contact technical support.

Power LED is

amber. POST (power-on self-test) in progress. Wait for this test to complete.

Internet Port Internet Port LED is

off. Be sure the SIM card that you received is in the router. SIM cards from other

devices do not function in the router, and this SIM card does not function in

other devices.

Internet Port LED is

amber. The router cannot connect to the Internet. Check the Internet connection

option being used.

• For the mobile broadband connection option, check the Signal Quality

LED.

• For the Ethernet connection option, check the WAN Port LED.

Internet Port LED is

blinking amber and

green.

The traffic meter feature is enabled, and the limit set has been reached.

Contents

Main Verizon 4G LTE Router MBR1515L VW Tech nic al Su ppor t Statement of Conditions Table of Contents Chapter 1 Basic Setup and Traffic Meter Chapter 2 Wi-Fi Settings Chapter 3 Content Filtering Chapter 4 Maintenance Chapter 5 Advanced Chapter 6 Troubleshooting Page Page Assemble the Router Page Place the Router Optional: Horizontal Mount Page Hardware Features Router Front Panel Table 1 describes each LED and button on the front panel of the router. Table 1. LED descriptions Router Back Panel The back panel of the router contains port connections. Table 1. LED descriptions (continued) Router Label SSID and Passphrase Power Your Router On How Do I Connect My Device to the Router? Log In to Your Router Basic Setup: Configure Your Internet Settings Broadband Settings 4G LTE Broadband Settings Page Wide Area Network (WAN) Ethernet Broadband Settings Yes, a Login Is Required To configure your Internet connection when a login is required: 1. Adjust the settings as needed based on your Internet connection. The fields in this screen are described in the following table: Page No, a Login Is Not Required To configure your Internet connection when a login is not required: 1. Adjust the settings as needed based on your Internet connection. The fields in this screen are described in the following table: Page Traffic Meter Page Page Plan Your Wireless Network Wireless Placement and Range Guidelines Wireless Security Options Manually Configure Your Wireless Settings Page Configure WPA, WPA2, or WPA + WPA2 Configure WEP Use Push 'N' Connect (WPS) to Configure Your Wireless Network WPS Button WPS PIN Entry Add Wireless Computers That Do Not Support WPS Page Page Block Sites Block Services Schedule Schedule Content Filtering Localize Your Time Zone Email Page Page Router Status Page Page Attached Devices Back Up Settings Back Up the Configuration to a File Restore the Configuration from a File Erase the Configuration Set Password Change the Built-In Password Change the Administrator Login Time-Out Diagnostics Logs Page Access Control Advanced Wi-Fi Settings Wireless Station Access Control Restrict Access by MAC Address Page Wi-Fi Repeating Function Port Forwarding/Port Triggering Remote Computer Access Basics Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding Set Up Port Triggering Page Miscellaneous Set Up a Default DMZ Server LAN Setup Page DHCP Settings Use Router as DHCP Server Reserved IP Addresses Page QoS Setup QoS Priority Rule List QoS Priority Rules For Applications or Online Gaming For Ethernet LAN Ports For MAC Addresses Dynamic DNS Page Static Routes Static Route Example Page Remote Management Page UPnP IPv6 Page Page Page Page Page Page Page Basic Functioning Troubleshooting Verizon 4G LTE Router MBR1515LVW Troubleshoot Access to the Router Main Menu Troubleshoot Your Connection Connecting to the Internet Troubleshoot Internet Browsing Troubleshoot a TCP/IP Network Using the Ping Utility Test the LAN Path to Your Router Test the Path from Your Computer to a Remote Device Problems with Date and Time Restore the Default Configuration and Password Page A A. List of Acronyms Page List of Acronyms Verizon 4G LTE Router MBR1515L VW Page B B. Factory Default Settings Factory Default Settings C C. Compliance Notification NETGEAR Wireless Routers, Gateways, APs Regulatory Compliance Information FCC Requirements for Operation in the United States FCC Information to User FCC Guidelines for Human Exposure Interference Reduction Table Index Numerics A B C N P Q R S