Troubleshooting

DIAG LCD Codes:

 

 

 

Error Code

Description

Alert Sound

E00

MPU error: Main MPU is not responding.

 

A

E01

Error on DRAM DATA LIN

 

A

E02

Error on DRAM ADDRESS LINE

 

A

E03

Error on RTC CHIP

 

A

E04

Failed to load kernel (FLASH error)

 

A

E10

UPS AC LINE FAIL Error

 

B

E11

FAN Error: Fan rotation speed is low or fan is stopped.

 

B

E12

Cooling Error: Cooling by fan cannot catch up.

 

B

E13

Error has occurred on RAID Array x.

 

B

E14

Cannot mount RAID Array x.

 

B

E15

Not Used

 

 

E16

Cannot find HDDx.

 

B

E17

Cannot communicate with RTC chip (IC12).

 

A

E18

Cannot communicate with SATA chip (IC1).

 

A

E19

Cannot communicate with SATA chip 2 (IC2)

 

A

E20

Cannot communicate with USB chip (IC5)

 

A

E21

Cannot communicate with Ethernet chip (IC13)

 

A

E22

Cannot mount HDDx

 

B

E23

HDDx faulty (HDDx is excluded from raid because of errors)

B

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Buffalo Technology TS-HTGL/R5 user manual Troubleshooting, Diag LCD Codes