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TROUBLESHOOTING
Problem | Possible Cause | Solution |
Outlets do not provide | Circuit breaker is tripped due | Turn the UPS off and unplug at least one |
power to equipment | to overload | piece of equipment. Wait 10 seconds, reset |
|
| the circuit breaker and then turn the UPS on. |
| Batteries are discharged | Allow the unit to recharge for at least 4 hours. |
| Unit has been damaged by a | Contact CyberPower Systems at |
| surge or spike. | tech@cyberpowersystems.com |
The UPS does not | Batteries are not fully charged. | Recharge the battery by leaving the UPS |
perform expected runtime. |
| plugged in. |
| Batteries are worn out. | Contact CyberPower Systems at |
|
| tech@cyberpowersystems.com |
The UPS will not turn on. | The on/off switch is designed to | Turn the UPS off. W ait 10 seconds and then |
| prevent damage by rapidly | turn the UPS on. |
| turning it off and on. |
|
| The unit is not connected to an | The unit must be connected to a 110/120v outlet. |
| AC outlet. |
|
| The batteries are worn out. | Contact CyberPower Systems at |
|
| tech@cyberpowersystems.com |
| Mechanical problem. | Contact CyberPower Systems at |
|
| tech@cyberpowersystems.com |
PowerPanel Plus™ is | The serial cable is not connected. | Connect the serial cable to the UPS unit and an |
inactive (all icons are gray). |
| open serial port on the back of the computer. |
|
| You must use the cable that came with the unit. |
| The serial cable is connected to | The primary computer must be connected to |
| the wrong port. | Port I on the UPS. Check the bac k of the |
|
| computer for a different serial port. Move the |
|
| cable to this port. |
| The unit is not providing battery | Turn the UPS off. W ait 10 seconds and then |
| power. | turn the UPS on. This should reset the unit. |
| The serial cable is not the cable | You must use the cable that came with the unit. |
| that was provided with the unit. |
|
SPECIFICATIONS |
|
|
General
Input
UPS- Output
Battery
Interface
| Model | CPS1500AVR |
| Capacity | 1500AV (950W) |
| Frequency | 47Hz - 63Hz |
| ||
| Voltage Range | 85v - 150v |
| Line Conditioning Regulation | AVR Max. boost 15% of input voltage for output regulation |
| ||
|
| while input voltage is from 8% to 30% under nominal |
|
| AVR Max. buck 15% of input voltage for output regulation |
|
| while input voltage is from 8% to 26% over nominal |
| On Battery Output Voltage | 120 Vac ÿ±5% (user adjustable) |
| Transfer Time | 4ms typical, including detection time |
| On Battery Output Wave Form | Simulated Sine Wave Form |
| Max. Load | 1500VA (950W) |
| Battery Type | Sealed, |
| ||
| Number of Batteries | 12v/7AH x 4 |
| Recharge Time | 4 to 8 hours from total discharge |
| Communication | |
| ||
| LED Indicators | Power On, Electrical Wiring Fault, AVR, Using Battery, |
|
| Battery Charge Level, Load Level |
| Ouput Receptacles | 6 |
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