Fortinet MR1 manual Troubleshooting the Download Procedure

---------- -------------------------------- -------------- ------- -----------
2007/05/14	b4b-b-0.2.0514.biz Boot-Rom image		Y	127648
2007/11/20	default.cfg	Config File	N	28701
2008/04/03	lb4w-r-1.04.0403.img Operation Code		Y	8034434
2008/08/19	lb4w-r-1.08.0819.img Operation Code		N	8039249
2008/05/20	test.2	Config File	Y	29154

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Total: 5 files.

5.Set boot up code using the following command: (FortiSwitch-100_238)#boot-system opcode lb4w-r-1.08.0819.img Start Up Success!

6.Display all of the files again (start up code should be set to the new runtime code): (FortiSwitch-100_238) #dir

date	file name	file type startup size (byte)
---------- -------------------------------- -------------- ------- -----------
2007/05/14	b4b-b-0.2.0514.biz Boot-Rom image		Y	127648
2007/11/20	default.cfg	Config File	N	28701
2008/04/03	lb4w-r-1.04.0403.img Operation Code		N	8034434
2008/08/19	lb4w-r-1.08.0819.img Operation Code		Y	8039249
2008/05/20	test.2	Config File	Y	29154

---------- -------------------------------- -------------- ------- -----------

Total: 5 files.

Now you are finished with the upgrade procedure! Please reload the switch and configure as desired.

Troubleshooting the Download Procedure

If you have configured an IP address (statically or via DHCP) on the FortiSwitch and still cannot download the image file, try the following:

•Verify that the FortiSwitch is able to access the TFTP server by using the ping command. Substitute the IP address of your TFTP server for the one shown in the example below:

(FortiSwitch-100_238) #ping 10.10.10.31

PING to 10.10.10.31, by 5 32-byte payload ICMP packets, timeout is 3 seconds:

Reply from 10.10.10.31: bytes=32 time=0ms

Reply from 10.10.10.31: bytes=32 time=0ms

Reply from 10.10.10.31: bytes=32 time=0ms

Reply from 10.10.10.31: bytes=32 time=0ms

Reply from 10.10.10.31: bytes=32 time=0ms

Ping statistics for 10.10.10.31 :

5 packets transmitted, 5 packets received (100%), 0 packets lost (0%) proximate round trip times:

Minimum = 0 ms, Maximum = 0 ms, Average = 0 ms

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