Section 7

Customer Assistance and Information

 

 

 

 

 

Customer Assistance and Information

7-2

Reporting Safety Defects

7-14

Customer Satisfaction Procedure

7-2

Reporting Safety Defects to the United States

 

Online Owner Center

7-4

Government

7-14

Customer Assistance for Text Telephone (TTY)

 

Reporting Safety Defects to the Canadian

 

Users

7-4

Government

7-15

Customer Assistance Offices

7-4

Reporting Safety Defects to General Motors

7-15

GM Mobility Reimbursement Program

7-6

Service Publications Ordering Information

7-15

Roadside Assistance Program

..........................

7-6

 

 

Courtesy Transportation

7-8

 

 

Vehicle Data Collection and Event Data

 

 

 

Recorders

7-10

 

 

Collision Damage Repair

7-11

 

 

7-1

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Buick 2006 manual Section Customer Assistance and Information