FREQUENTLY ASKED QUESTIONS

3.Why is my video choppy?

If you are experiencing choppy video, try changing the channel (please refer to your Wireless USB host adapter settings for this) or move in your computer closer to the display.

4.I see a blue screen or my desktop background on my display connected with the Wireless AV Adapter, but no icons. Is something wrong with my unit?

No, your unit is working properly. The default setting of this device will extend your desktop on the additional display. With this function, you can grab icons or open applications on that display to make your overall viewing space larger. The default setting can be changed to Mirror mode, and with this setting you can duplicate the image from your main display or laptop screen to the additional display.

5.I am having issues transmitting video during DVD playback when using Windows Media Player. Is my unit not working properly? If it is, how can this be fixed?

Your unit is working properly. Although Windows Media Player works, it does not react well for all scenarios. Windows Media Player will only work on the display connected with the Wireless AV Adapter, when you make this your primary display. To make it your primary display, you should go to the “Settings” tab in your Windows Display Properties and click the DisplayLink Device monitor, and check “Use this device as the primary monitor”. Then go to your primary monitor and if “Extend my Windows desktop on the monitor” is checked, uncheck this option. Your image should now transmit to the display connected with the Wireless AV Adapter. Please note, this setup will not allow use of the original display. We recommend using a DVD based playback software if possible (i.e. PowerDVD, WinDVD) as these players have less playback issues, and your wireless display does not have to be primary.

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Cables to Go 29599 manual Why is my video choppy?