Customer Assistance and Information .......542
Customer Satisfaction Procedure ............... 542
Online Owner Center .................................545
Customer Assistance for Text
Telephone (TTY) Users ..........................546
Customer Assistance Offices ..................... 546
GM Mobility Reimbursement Program ........547
Roadside Service ...................................... 548
Courtesy Transportation ............................. 552
Vehicle Data Collection and Event Data
Recorders .............................................. 555
Collision Damage Repair ........................... 556
Reporting Safety Defects ............................560
Reporting Safety Defects to the
United States Government ..................... 560
Reporting Safety Defects to the
Canadian Government ............................ 561
Reporting Safety Defects to
General Motors ...................................... 561
Service Publications Ordering
Information ............................................. 562
Section 7 Customer Assistance Information
541