Troubleshooting Water Clarity Problems

Problem

Probable Causes

Possible Solutions

17

Clear

Cloudy Water

Dirty filter

 

• Excessive oils / organic

 

 

matter

 

Improper sanitization

 

Suspended particles /

 

 

organic matter

 

• Overused or old water

Water Odor

Excessive organics in water

 

Improper sanitization

 

Low pH

Chlorine Odor

Chloramine level too high

 

Low pH

Musty Odor

Bacteria or algae growth

Clean filter

Shock spa with sanitizer

Add sanitizer

Adjust pH and/or alkalinity to recommended range

Run jet pump and clean filter

Drain and refill the spa

Shock spa with sanitizer

Add sanitizer

Adjust pH to recommended range

Shock spa with sanitizer

Adjust pH to recommended range

Shock spa with sanitizer – if problem is visible or persistent, drain, clean and refill the spa

Water Plan

Organic buildup /

Buildup of oils and dirt

• Wipe off scum with clean rag – if severe,

scum ring around

 

 

drain the spa, use a spa surface and tile

spa

 

 

cleaner to remove the scum and refill the spa

Algae Growth

High pH

• Shock spa with sanitizer and adjust pH

 

Low sanitizer level

• Shock spa with sanitizer and maintain

 

 

 

sanitizer level

Eye Irritation

Low pH

• Adjust pH

 

Low sanitizer level

• Shock spa with sanitizer and maintain

 

 

 

sanitizer level

Skin Irritation / Rash

• Unsanitary water

 

• Free chlorine level above 5

 

ppm

Stains

• Total alkalinity and/or pH

 

too low

 

• High iron or copper in

 

source water

Scale

• High calcium content in

 

water – total alkalinity and

 

pH too high

Shock spa with sanitizer and maintain sanitizer level

Allow free chlorine level to drop below 5 ppm before spa use

Adjust total alkalinity and/or pH

Use a stain and scale inhibitor

Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off the scale, refill the spa and balance the water

Use a stain and scale inhibitor

2009 Genesis Portable Spa

LTR20091058, Rev. A

www.calspas.com

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Cal Spas Genesis Portable Spa manual Troubleshooting Water Clarity Problems, Clear