Print quality is poor

Confirm that the ink sheet and paper are free of dirt or dust.

Confirm that SELPHY’s interior is free of dust (=62).

Confirm that no condensation has formed on SELPHY (=62).

Confirm that SELPHY is away from sources of electromagnetic waves or strong magnetic fields (=10).

Printed colors do not match on-screen colors

Computer monitors employ a different method of color development from printers. Colors may also look different depending on the intensity and color temperature of lighting in the monitor viewing environment, as well as monitor color calibration.

Individual images are printed reduced, in only one layout position

Change the [Page Layout] settings (=25). When a layout in [Page Layout] other than [1-up] is selected, individual images are printed in one layout position per sheet if you print from a camera or other device that can only send one image at a time.

Paper

Paper does not fit in the cassette

Confirm that the paper is the same size as the paper cassette (=2).

Paper feed problems or frequent paper jams occur

Confirm that the paper and cassette are inserted correctly (=9, 10).

Confirm that there are less than 19 sheets in the cassette.

Confirm that 19 or more prints have not collected on the paper cassette.

Confirm that you are using paper designed especially for SELPHY (=9).

Cannot print the correct quantity (unused paper left after ink runs out)

Some unused paper may remain if the ink runs out first (=16).

Paper jams

If paper protrudes from the front or back paper ejection slot (=5), carefully pull it out. If you cannot remove the paper by gently pulling it out, never force it out. Turn the printer off and then on. Repeat until the paper is ejected. If you accidentally turn the printer off while printing, restart it and wait until the paper is ejected. If paper jams and cannot be removed, contact your retailer or a Canon Customer Support Help Desk.

Do not attempt to remove jammed paper by force, which may damage the printer.

Cover

Contents

Part Names

Basic Operations

Print Settings

Printing via Wi-Fi

Printing via USB Cable

Troubleshooting

Appendix

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