On-Screen Manual > Scanning Guide > Troubleshooting > Problems with Scanning > ScanGear (Scanner Driver) Does
Not Start
ScanGear (Scanner Driver) Does Not Start
Check 1: Make sure that the ScanGear (scanner driver) is installed.
If not, insert the Setup CD-ROM into the computer's disc drive and install ScanGear (scanner driver).
Check 2: On the File menu of the application, select Select Source and
select your model.
Important
Do not select the model name that includes WIA in it.
Note
The operation may differ depending on the application.
Example: ArcSoft PhotoStudio
Display may differ depending on your operating system.
Check 3: Start from a TWAIN-compliant application.
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