On-Screen Manual > Scanning Guide > Troubleshooting > MP Navigator EX Problems > Cannot Scan at the Correct Size
Cannot Scan at the Correct Size
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Set Document Size to the actual document size and scan again.
If the matching size is not found, scan at a larger size and trim the image.
See the Toolbar (Trimming) in "Correct/Enhance Images Window" for details.
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