On-Screen Manual > Scanning Guide > Troubleshooting > Problems with Scanning > Computer Stops Operating during
Scanning
Computer Stops Operating during Scanning
Check 1: Restart the computer, reduce the output resolution in ScanGear
(scanner driver) and scan again.
Check 2: Delete unnecessary files to obtain sufficient free hard disk space,
then scan again.
Error message may appear when scanning a large document at high resolution.
Check 3: For Location of Temporary Files in MP Navigator EX, specify a
folder on a drive with sufficient free space.
See "General Tab" for details.
Check 4: Multiple devices may be connected to USB ports.
Disconnect other devices.
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