Canon 2160B002 8.4 Sevice Call Table

Chapter 8

8-6

8.4 Sevice Call Table

8.4.1 Service call errors

0013-7771

*Codes correspond to the numbers shown on the DIPLAY in the service mode.

T-8-4

Code* Description Display message

E141-4046 Recovery system rotation court reached 50,000. ERROR Exxx-xxxx

Call For Service

E144-4047 Feed system counting error

E146-4001 Borderless/idle ejection/mist recovery count full

E161-403E Abnormally high printhead temperature

E194-404A No ink ejection counting error

E196-4040 Checksum error

E196-4041 Flash memory clearing error

E196-4042 Flash memory write error

E196-4043 Main controller error

E196-4044 EEPROM size error

E196-4045 EEPROM write error

E198-401C RTC error

E198-401D RTC low battery error

E198-401E RTC clock stopped

Contents

Main Page Symbols Used Symbol Description Page Page Page Page Page Page Page 1.5 Names and Functions of Components........................................................ 1-18 1.1 Product Overview 1.1.1 Product Overview 1-2 1.2 Features 1.2.1 Features 1.2.2 Printhead 1-3 1.2.3 Ink Tank 1.2.4 Cutter unit 1.2.5 Roll Holder 1-4 1.2.6 Stand [A] [B] 1-5 1.2.7 IEEE1394 (FireWire) Board 1.2.8 Consumables Page 1-7 1.3 Product Specifications 1.3.1 Product Specifications 1-8 1-9 1-10 1.4 Detailed Specifications 1.4.1 Print Speed and Direction 1-11 Plain Paper/ Recycled Paper 1-12 1-13 1-14 1-15 1-16 1-17 1.4.2 Interface specifications 1-18 1.5 Names and Functions of Components 1.5.1 Front 1-19 1.5.2 Rear 1-20 1.5.3 Carriage 1-21 1.6 Basic Operation 1.6.1 Operation Panel 1-22 1.6.2 Main Menu 1-23 1-24 1-25 1-26 1-27 1-28 1-29 1-30 1-31 1-32 Setting Item 1-33 Setting Item 1-34 1-35 press the[ ] button. Choose [OK] to restore the network settings to the default values. 1-36 1-37 1-38 1-39 1-40 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving Parts 1-41 1.7.1.2 Adhesion of Ink 1-42 1.7.1.3 Electric Parts 1-43 1-44 1.7.2 Other Precautions 1.7.2.1 Printhead 1-45 1.7.2.2 Ink Tank 1-46 1.7.2.3 Handling the Printer 1-47 1-48 1.7.3 Precautions When Servicing Printer 1.7.3.1 Notes on the Data Stored in the Printer 1.7.3.2 Confirming the Firmware Version 1.7.3.3 Precautions against Static Electricity Page Page Page Page 2-1 2.1 Basic Operation Outline F-2-1 2.1.1 Printer Diagram Shown below is a printer diagram. Chapter 2 2.1.2 Print Signal Sequence 2-3 2.1.3 Print Driving 2-4 BlockNo. Printheadnozzle No. F-2-3 Thepattern is repeated until 2560 nozzles is reached. 2-5 Chapter 2 2-6 2.2 Firmware 2.2.1 Operation Sequence at Power-on 2-7 2.2.2 Operation Sequence at Power-off 2-8 2.2.3 Print Control Printing Modes 2-9 2-10 2-11 2-12 2-13 2-14 2.2.4 Print Position Adjustment Function 2.2.5 Head Management 2.2.6 Printhead Overheating Protection Control 2-15 2.2.7 Pause between Pages 2.2.8 White Raster Skip 2.2.9 Sleep Mode 2-16 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 2-17 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2-18 2-19 2.3.2.2 Ink Tank Unit 2-20 F-2-9 2-21 2-22 2.3.2.3 Carriage Unit 2-23 2-24 2-25 2.3.2.4 Printhead 2-26 2.3.2.5 Purge Unit Resin Sillicon plate Heater Shared ink chamber Heater 2-27 Details of the cleaning function are shown in the table below. Chapter 2 2-28 Cleaning operation timings are as follows. 2-29 *1: Quantities of ink consumption by nozzle train 2-30 2-31 Advance notice of replacement 47,500times Service call 50,000times 2-32 2.3.2.6 Maintenance Cartridge 2-33 2.3.2.7 Air Flow 2.3.3 Paper Path 2.3.3.1 Outline 2-34 2-35 2.3.3.2 Paper Path Page 2-37 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 2-38 F-2-25 2-39 2.4.2 Main Controller 2.4.2.1 Main controller components 2-40 2-41 2.4.3 Carriage Relay PCB 2.4.3.1 Carriage relay PCB components 2.4.4 Head Relay PCB 2.4.4.1 Head relay PCB components 2-42 2.4.5 Maintenance Cartridge Relay PCB 2.4.5.1 Maintenance cartridge relay PCB components 2.4.6 Power Supply 2.4.6.1 Power supply block diagram 2-43 2.5 Detection Functions with Sensors 2.5.1 Sensors for covers 2-44 2.5.2 Ink passage system 2-45 2-46 2-47 2.5.3 Carriage system 2-48 2-49 2.5.4 Paper path system Page 3-1 3.1 Transporting the Printer 3.1.1 Transporting the Printer 3.1.1.1 Transporting the Printer 3-2 3-3 3-4 3.1.2 Reinstalling the Printer 3.1.2.1 Reinstalling the Printer Page Page 4.3 Points to Note on Disassembly and Reassembly........................................ 4-3 Page Chapter 4 F-4-2 4-2 Printer SymbolMeanings c: Connector,e: E-ring, h: Holder, s: Screw 4-3 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note on locations prohibited from disassembly 4.3.2 Moving the carriage manually 4.3.3 Units requiring draining of ink 4-4 4.3.4 External Covers Page 4-6 4-7 4-8 4-9 4-10 4-11 4.3.5 Waste Ink Box 4-12 4.3.6 Driving Unit 4-13 4.3.7 Ink Tube Unit 4-14 4-15 4-16 4.3.8 Carriage Unit 4-17 4-18 4-19 4-20 4-21 4.3.9 Feeder Unit 4-22 4.3.10 Purge Unit 4-23 4.3.11 Ink Tank Unit Page 4-25 4.3.12 Head Management Sensor 4-26 4.3.13 Multi Sensor 4-27 4.3.14 PCBs 4-28 4.3.15 Opening the Cap/Moving the Wiper Unit 4-29 4.3.16 Opening/Closing the Ink Supply Valve 4-30 4.3.17 Draining the Ink 4-31 4.4 Applying the Grease 4.4.1 Applying the Grease Chapter 4 4-32 F-4-41 F-4-42 4.5 Adjustment and Setup Items 4.5.1 Adjustment Item List 4.5.2 Procedure after Replacing the Feed Roller or Feed Roller Encoder 4.5.3 Procedure after Replacing the Carriage Unit or Multi Sensor 4-34 4.5.4 Procedure after Replacing the Head Management Sensor Page Page 5-1 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 5.2 Consumable Parts 5.2.1 Consumable Parts Level Periodic Replacement part User None Service Personnel None 5.3 Periodic Maintenance 5.3.1 Periodic Maintenance Page Page 5-5 Page Page 6-1 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 6-2 6.2 Location of Connectors and Pin Arrangement 6.2.1 Main controller PCB 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-11 6-12 6.2.2 Carriage relay PCB 6-13 6-14 6-15 6-16 6-17 6-18 6-19 6.2.3 Head relay PCB 6-20 6-21 6-22 6-23 6-24 6.3 Version Up 6.3.1 Firmware Update Tool 6-25 6.4 Service Tools 6.4.1 Tool List Page Page Page 7-1 7.1 Service Mode 7.1.1 Service Mode Operation 7.1.2 Map of the Service Mode Page Page Page Page Page Page Page 7-10 7.1.3 Details of Service Mode 7-11 7-12 7-13 7-14 7-15 7-16 7-17 7-18 7-19 7-20 7-21 7-22 7-23 7-24 7-25 7-26 7-27 7.1.4 Sample Printout F-7-1 (1) (2) (3) (a) (b) (c) (d) (e) (f) 7-28 Nozzle Check Pattern SERVICE 7-29 Chapter 7 7-30 F-7-5 7-31 F-7-6 7-32 7.2 Special Mode 7.2.1 Special Modes for Servicing 7-33 Page Page 8.1 Outline 8.1.1 Outline 8-2 8.2 Warning Table 8.2.1 Warnings 8-3 8.3 Error Table 8.3.1 Error Code List 8-4 8-5 8-6 8.4 Sevice Call Table 8.4.1 Service call errors Page Main controller PCB (1/3) Carriage relay PCB (1/2) General Circuit Diagram (2/4) F-1-2 Main controller PCB (2/3) General Circuit Diagram (3/4) F-1-3 Main controller PCB (3/3)