Canon 3000 - page 324

324Troubleshooting - Before you Call for Help

Narrowing down the problem

■Printer problem

If the printer will not operate, or if the POWER lamp ﬂashes orange and

green alternately with beeps, contact a Canon service facility. Count the

number of ﬂashes and beeps. (You may be asked for this information.)

■Hardware problem other than the printer

If the printer is operating normally and the settings in the application pro-

gram are also correct, there may be a problem with a printer cable or in the

computer system (e.g., memory, hard disk, interface). Contact your hard-

ware manufacturer.

■Application program problem

Problems that arise only when y ou use a particular application progr am are

probably caused by the application program. For details, consult your soft-

ware manufacturer.

The problem may also be solved by installing the latest version of the

printer driver.