Troubleshooting Guide

The built-in flash does not fire.

If you shoot continuously with the built-in flash at short intervals, the flash might stop operating to protect the flash unit.

The external flash does not fire.

Make sure the external flash (or PC sync cord) is securely attached to the camera.

If you use a non-Canon flash with Live View shooting, set the [z Silent shoot.] menu to [Disable] (p.137).

The camera makes a noise when it is shaken.

The built-in flash’s pop-up mechanism moves slightly. This is normal.

The shutter makes two shooting sounds during Live View shooting.

If you use flash, the shutter will make two sounds each time you shoot (p.133).

Live View shooting is not possible.

For Live View shooting, use a memory card (a hard disk-type card is not recommended). A hard disk-type card requires a lower temperature range for operation than normal memory cards. If the temperature gets too high, the Live View shooting may stop temporarily to prevent damage to the card’s hard disk. When the camera’s internal temperature decreases, you can resume Live View shooting (p.146).

The camera button/dial’s function has changed.

Check the setting with [8C.Fn IV -1: Custom Controls] (p.215).

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