Troubleshooting

Cannot magnify!/Cannot rotate/Cannot modify image/Cannot register this image!/Cannot modify/Cannot assign to category

Incompatible images cannot be magnified (p. 112), Tagging Images as Favorites (p. 123), rotated (p. 125), edited (pp. 126 130), registered to the start-up screen (p. 139), categorized (p. 122), or added to a print list (p. 133).

Images manipulated on a computer, that have had their file name changed, or have been taken with a different camera may not be magnified, rotated, edited, registered to the start-up screen, categorized, or added to a print list.

Movies cannot be magnified (p. 112), edited (pp. 126 130), added to a print list (p. 133), or registered to the start-up screen (p. 139).

Exceeded selection limit

You chose more than 998 images in print settings. Choose less than 998 images (p. 135).

Print settings could not be saved correctly. Reduce the number of selected images and try again (p. 135).

Communication error

Images could not be transferred to the computer or printed due to the large amount of images (approx. 1000) stored on the memory card. Use a commercially available USB card reader to transfer the images. Insert the memory card into the printer’s card slot to print.

Naming error!

The folder or image could not be created because there is an image with the

same file name as the folder or image that the camera is attempting to create, or the highest possible file number has already been reached. In the 3 menu, change [File Numbering] to [Auto Reset] (p. 140) or format the memory card (p. 51).

Lens Error

This error can occur if you hold the lens while it is in motion or when using it in a location with excessive dust or sand in the air.

If this error message continues to appear, contact a Canon Customer Support Help Desk as there may be a problem with the lens.

A camera error was detected (Error number)

If an error code appears directly after taking a picture, the shot may not have been recorded. Check the image in Playback mode.

If this error code reappears, note the number and contact your Canon Customer Support Help Desk as there may be a problem with the camera.

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