Canon 9544B001 121

Shooting Movies

The elapsed time shown is incorrect, or recording is interrupted.

●● Use the camera to format the memory card, or switch to a card that supports high-speed recording. Note that even if the elapsed time display is incorrect, the length of movies on the memory card corresponds to the actual recording time (=97, =135).

[] is displayed and shooting stops automatically.

●● The camera’s internal memory buffer filled up as the camera could not record to the memory card quickly enough. Try one of the following measures.

--Use the camera to perform low-level formatting of the memory card (=98). --Lower the image quality (=43).

--Switch to a memory card that supports high-speed recording (=135).

Zooming is not possible.

●● Zooming is not possible when shooting movies in [] mode (=52).

Subjects look distorted.

●● Subjects that pass in front of the camera quickly may look distorted. This is not a malfunction.

Playback

Playback is not possible.

●● Image or movie playback may not be possible if a computer is used to rename files or alter the folder structure. Refer to “Software Instruction Manual” (= 107) for details on folder structure and file names.

Playback stops, or audio skips.

●● Switch to a memory card that you have performed low-level formatting on with the camera (=98).

●● There may be brief interruptions when playing movies copied to memory cards that have slow read speeds.

●● When movies are played on a computer, frames may be dropped and audio may skip if computer performance is inadequate.

Sound is not played during movies.

●● Adjust the volume (=94) if you have activated [Mute] (=94) or the sound in the movie is faint.

●● No sound is played for movies shot in [] mode (=52) because audio is not recorded in this mode.

Memory Card

The memory card is not recognized.

●● Restart the camera, with the memory card in it (=23).

Computer

Cannot transfer images to a computer.

●● When attempting to transfer images to the computer via a cable, try reducing the transfer speed as follows.

--Press the [ ] button to enter Playback mode. Hold the [] button down as you press the [] and [] buttons at the same time. On the next screen, press the [][] buttons to choose [B], and then press the [] button.