Appendix

Helpful information when using the camera

8

 

 

 

 

 

Troubleshooting

 

 

 

If you think there is a problem with the camera, first check the following.

 

If the items below do not solve your problem, contact a Canon Customer

 

Support Help Desk.

 

 

Power

 

 

Nothing happens when the power button is pressed.

 

 

●●

Confirm that the battery pack is charged (=15).

 

 

●●

Confirm that the battery pack is inserted facing the correct way (=16).

 

 

●●

Confirm that the memory card/battery cover is fully closed (=16).

 

 

●● Dirty battery terminals reduce battery performance. Try cleaning the terminals

 

 

 

with a cotton swab and reinserting the battery pack a few times.

 

 

The battery pack runs out of power quickly.

 

 

●● Battery performance decreases at low temperatures. Try warming the battery

 

 

 

pack a little by putting it in your pocket, for example, ensuring that the terminals

 

 

 

do not touch any metal objects.

 

 

●● Dirty battery terminals reduce battery performance. Try cleaning the terminals

 

 

 

with a cotton swab and reinserting the battery pack a few times.

 

 

●●

If these measures do not help and the battery pack still runs out of power soon

 

 

 

after charging, it has reached the end of its life. Purchase a new battery pack.

 

 

The lens is not retracted.

 

 

●●

Do not open the memory card/battery cover while the camera is on. Close the

 

 

 

cover, turn the camera on, and then turn it off again (=16).

 

 

The battery pack is swollen.

 

 

●●

Battery swelling is normal and does not pose any safety concerns. However, if

 

 

 

battery swelling prevents the battery pack from fitting in the camera, contact a

 

 

 

Canon Customer Support Help Desk.

Display on a TV

Camera images look distorted or not displayed on a TV (=87).

Before Use

Basic Guide

Advanced Guide

1 Camera Basics

2 Auto Mode

3 Other Shooting Modes

4 P Mode

5 Playback Mode

6 Setting Menu

7 Accessories

8 Appendix

Index

101