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Canon A75, A85 Troubleshooting, Cause, Problem, Solution

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Troubleshooting

Problem	Cause	Solution

The camera	The camera is turned off.	zPress the ON/OFF button for a few moments.
doesn't function.	The CF card slot cover or the	zBe sure the cover is closed securely.
	battery cover is open.
	Batteries are loaded in the wrong	zReload the batteries in the correct direction.
	direction.

	Batteries are depleted.	zReplace with unused alkaline or fully
		recharged batteries (four AA-size batteries)
		zUse a household power source.
	Batteries are not the right type.	zUse only unused AA-size alkaline batteries or
		Canon AA-size NiMH batteries. (For
		information about alkaline batteries, see
		Proper Battery Handling (p. 18).)
	Batteries are not making good	zWipe the battery terminals with a clean dry
	electrical contact with the camera.	cloth.
		zReload the batteries several times.
The camera	Camera is in Playback mode.	zChange to the Shooting mode.
doesn't shoot.	The flash is charging.	zWait until the flash charges. You can press the
		shutter button when the indicator next to the
		viewfinder lights a steady orange.
	The CF card is full.	zInsert a new CF card.
		zDownload images to your computer, then
		erase them from the card to free up more
		space.

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Contents

ENGLISH Flowchart and Reference Guides Use of genuine Canon accessories is recommended Camera Body Temperature About the LCD Monitor Video Format Language Setting Disclaimer Trademark Acknowledgments Table of Contents Read This First Components Guide Preparing the Camera Basic Functions Playback – Advanced Features Various Functions List of Messages Troubleshooting Appendix Symbols Used Read This First Please Read Safety Precautions WARNINGS Page Page CAUTIONS Preventing Malfunctions Components Guide FUNC DC IN Blue Blinking Blue Shooting Mode Dial Indicators •Indicator Next to the Viewfinder (Upper Indicator) Green: Blinking Green: Preparing the Camera Installing the Batteries Proper Battery Handling WARNING Never use batteries that look like this Battery Status Indications DISP Change the Installing a CF Card About CF Cards Formatting a CF Card 1Turn the power on (p. 25) 2Press the MENU button and select [(Set up)] using 3Select (Format) using or and press the SET button Setting the Date/Time 4Set the date and time 5Press the SET button 6Press the MENU button Charging the date/time battery Setting the Language Basic Functions Turning the Power On/Off 1Press the ON/OFF button until the power indicator lights green (p. 16) Switching between Shooting and Playback Page Using the LCD Monitor DISP Page No Display SCN DISP About the Histogram Sample Histograms Shooting – The Basics Auto Mode 5 Press the shutter button halfway Pressing Halfway Pressing halfway automatically sets the exposure and focus 6Press the shutter button all the way Pressing Fully Pressing fully releases the shutter Shooting with the Viewfinder About the Autofocus Function Image Seen in Viewfinder vs. Recorded Image Reviewing an Image Right after Shooting Changing the Image Display Duration 1Press the MENU button 2Select (Review) using or 3Select a duration using or and press the MENU button Using the Mode Dial (Image Zone) 1Turn the mode dial and set the icon of the function you wish to use to and Shooting Modes z Tips for each function: Portrait Mode Changing the Resolution and Compression 1Press the FUNC. button 2Select L* (2272 x 1704 or 2048 1536) using or 4Press the SET button 5Select the compression you wish to set using or Using the Flash Setting the Red-eyeReduction Function 1In the [(Rec.)] menu, set (Red- eye) to [On] Macro Mode Self-timer Digital Zoom Continuous Shooting Shooting Panoramic Images (Stitch Assist) Framing a Subject Shooting 1Turn the Shooting mode dial to 2Select the shooting sequence using or and press the SET button 3Shoot the first image 4Compose and shoot the second image so that it overlaps the first 5Use the same procedures to shoot the remaining frames 6Press the SET button after the last shot Special Scene Mode Page Postcard Print Mode 3Select (Postcard) using or 3Select [Off], [Date] or [Date & Time] using or Movie Mode Page Playback – The Basics Displaying Images Individually (Single Image Playback) Magnifying Images Viewing Images in Sets of Nine (Index Playback) Jumping Between Images Viewing/Editing Movies 3Select an editing method using or z(Cut End): Deletes frames in the second half of the movie Editing Movies 1Select the movie you wish to edit and press the SET button 6Select (Save) using or and press the SET button 7Select [Overwrite] or [New File] using or and press the SET button z [Overwrite] : z [New File] : Erasing Erasing Images Individually Erasing All Images Shooting – Advanced Functions Selecting Menus and Settings 1 Press the MENU button 2 Use or to switch between menus 3Use or to select a menu item Use or to select the settings you wish to set Press the MENU button Page Menu Settings and Default Settings Play Menu Item Setting Content Protect Rotate Start-upVolume Volume Self-timerVolume Shutter Volume Playback Volume Auto Power Down Power Saving • On* /Off Display Off • 10 sec ItemSetting Content Distance Units • m/cm*89 • ft/in Language Video System • NTSC113 Customizing the Camera (My Camera Settings) Item/Menu Screen Theme Start-upImage Start-upSound Resetting the Settings to Default Using the Mode Dial (Creative Zone) Page Page Page Switching between Autofocus Modes Switching between Light Metering Modes Adjusting the Exposure Adjusting the Tone (White Balance) Fluorescent Custom 1Select * (Auto) in the FUNC. menu 2Select the white balance you wish to set using or 1Select * (Auto) from the FUNC. menu 2Select (Custom) using or Changing the ISO Speed Changing the Photo Effect Adjusting the Flash Output Shooting Problem Subjects for the Autofocus Shooting with AF Lock Setting the Auto Rotate Function 1In the [(Set up)] menu, select (Auto Rotate) 2Select [On] and press the MENU button Playback – Advanced Features Rotating Images in the Display Attaching Sound Memos to Image Auto Play Protecting Images Page Various Functions About Printing Direct Print User Guide DPOF Print Settings DPOF Transfer Settings DPOF Print Settings All the Images on a CF Card z Press the zoom lever to Setting the Print Style Standard Print Index 1In the [ (Play)] menu, select (Print Order) and press the SET 2Select [Set up] using or and press the SET button 3Select (Print Type), (Date) or (File No.) using or 4Select a setting using or Print Type Date Image Transfer Settings (DPOF Transfer Order) Selecting Images for Transferring 1In the [ (Play)] menu, select (Transfer Order) and press the SET button 2Use or to select [Order] and press the SET button 3Select images for transferring For setting images one by one For setting all images on the CF card Downloading Images to a Computer zCanon Utilities Canon Camera TWAIN Driver zCanon Camera WIA Driver: 25 MB or more zMacintosh Page DIGITAL 3Set the camera's mode switch to 4Press the ON/OFF button until the power lamp lights green zWindows zMacintosh 6Click [Set] in the [CameraWindow - Set Auto-Launch]window (first time only) Downloading Images by Direct Transfer Wallpaper All Images New Images Confirm that the Direct Transfer menu is displayed on the camera's LCD monitor All Images/New Images/DPOF Trans. Images 2Use or to select , or and press the 2Use or to select or and press the button (or SET button) 3Use or to select images to download and press the button (or SET button) Downloading Directly from a CF card Viewing Images on a TV Set 4Turn on the TV and switch it to Video mode 5Turn on the camera (p. 25) Resetting the File Number Customizing the Camera (My Camera Settings) 2Select [ (My Camera)] using or and select a menu item using or Registering My Camera Settings 2Press the MENU button Select 4Select or using or 5Press the DISP. button 6a Select the image you wish to register using or 7b Select (Register) using or 8Select [OK] using or and press the SET button File Format of My Camera Settings (excluding RAW format file, movies, and sound memos (p zStart-upImage Sound Operation Sound Self-timer List of Messages Corrupted data RAW Unidentified image Cannot magnify Cannot rotate Troubleshooting Page Page Page Page Page Appendix Using the Power Kits (Sold Separately) Page Using the AC Adapter Kit ACK600 Using the Lenses (Sold Separately) Wide Converter WC-DC52 Tele-converter TC-DC52 Close-UpLens 250D (52 mm) Shooting Ranges in Macro Mode Distance mark on the camera, and turn the adapter in the direction of the the camera Camera Care and Maintenance Page Specifications Page Page Page Battery Performance <Test Conditions CF Cards and Estimated Capacities (Recordable Images) L (Large) M1 (Medium 1) M2 (Medium 2) S (Small) Image File Size (Estimated) Type Nominal Voltage Typical Capacity Wide Converter WC-DC52(Sold Separately) Magnification Thread Diameter Focal Length 250 mm Photo Tips and Information Optimal Exposure Overexposure z ISO Speed (p. 84) Index Page Page Page FCC Notice Canadian Radio Interference Regulations Réglementation canadienne sur les interférences radio Functions Available in Each Shooting Mode Function tion Com Flash Flash Output Drive Mode AF System Selection AF Lock White Balance (2) Photo Effect ISO Speed