Main
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Manuals for the Machine
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How This Manual Is Organized
Contents
Chapter 1 Introduction to Sending and Fax Functions
Chapter 2 Basic Sending Methods
Chapter 3 Basic Scanning Features
Chapter 4 Special Scanning Features
Chapter 5 Sending Documents
Chapter 6 Receiving Documents
Chapter 7 Special Fax Functions
Chapter 8 Checking/Changing the Send/Receive Status
Chapter 9 Customizing Communications Settings
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Chapter 10 Storing/Editing Address Book Settings
Chapter 11 System Manager Settings
Chapter 12 Printing Communication Reports
Chapter 13 Troubleshooting
Chapter 14 Appendix
Symbols Used in This Manual
Preface
How To Use This Manual
Keys Used in This Manual
Displays Used in This Manual
Illustrations Used in This Manual
Abbreviations Used in This Manual
Legal Notices
FCC (Federal Communications Commission)
Users in the U.S.A.
Preinstallation Requirements for Canon Facsimile Equipment A. Location
B. Order Information
C. Power Requirements
Connection of the Equipment
In Case of Equipment Malfunction
Rights of the Telephone Company
Users in Canada
Preinstallation Requirements for Canon Facsimile Equipment A. Location
B. Order Information
C. Power Requirements
Notice
Utilisation au Canada
Conditions Remplir Pralablement L'installation d'un Tlcopieur Canon A. Emplacement
B. Installation tlphonique
C. Condition d'alimentation
Remarques
Super G3
Trademarks
Copyright
Disclaimers
Important Safety Instructions
Telephone Equipment
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Introduction to Sending and Fax Functions
What This Machine Can Do
All the elements you will ever need in a color digital multitasking machine.
Diverse Sending Methods
Super G3 Fax Function
Increased Security with Subaddress Transmission
ECM Function for High Quality Images
File Formats for Every Need
Flexible Scan Features
Preview Function
Instant Address Search with LDAP
Receiving Faxes/I-Faxes in Memory
Automatic Forwarding
Overview of the Color imageRUNNER C3380/C3380i/ C2880/C2880i
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Overview of the Color imageRUNNER C3380/C3380i/C2880/C2880i
1-8
Introduction to Sending and Fax Functions
IMPORTANT
The Flow of the sending is as follows.
Send Basic Features Screen
Scan Settings Screen
Things You Must Do Before Using This Machine
Registering the Sending Record
Setting the Display Language
Selecting the Type of Telephone Line
Select the type of telephone line press [OK].
Setting the Current Date and Time
Press (Additional Functions) [System Settings] [Date & Time Settings].
Enter the current date (month, day, year) and time using - (numeric keys).
Registering Your Machine's Fax Number
Enter the unit's telephone number using - (numeric keys) press [OK].
Registering Sender Names
Select the number under which you want to register the sender's name press [Register/Edit].
Enter the sender's name press [OK].
Registering the Unit's Name
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Flow of Sending Operations
This section describes the flow of basic sending operations.
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Specify the destinations.
If a destination is stored in the Address Book:
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If you want to specify Cc or Bcc addresses:
Press the Scan Settings drop-down list select a scan setting.
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Press [File Format] select a file format for sending your document.
Press [Send Settings] specify the send settings.
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If you want to cancel sending, press (Stop).
When scanning is complete, remove your originals.
Sending Fax Documents Manually
Place your originals.
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Enter the recipient's fax number using - (numeric keys),
Make sure that you hear the other party or carrier signal (a high-pitched tone).
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Using the Stop Key
You can cancel a send job by pressing (Stop), while the job is being scanned.
Press (Stop).
Remove your originals.
Using the System Monitor Screen
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Basic Sending Methods
Specifying Destinations Using the New Address Tab
Specifying a Fax Number
Press [New Address] [Fax].
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If you press [Option]:
If you press [Subaddress]:
Specifying an E-Mail Address
Press [New Address] [E-mail].
Press [E-mail Address].
Enter the e-mail address press [OK].
Select [On] or [Off] for <Divided Data Destination>.
Specifying an I-Fax Address
Press [New Address] [I-Fax].
Press the Mode drop-down list select [Simple] or [Full].
Press [I-Fax Address].
Enter the I-fax address press [OK].
Press [Destination Conditions] specify the receiving conditions of the destination.
Select [On] or [Off] for <Receive Divided Data>.
Select [On] or [Off] for <Receive in Color>.
If you want to send in black-and-white:
If you want to send in color:
Select [On] or [Off] for <Send Via Server>.
Specifying a File Server
Using the Keyboard
Using the Browse Key (Windows (SMB))
Using the Browse Key (NetWare (IPX))
Using the Host Search Key (Windows (SMB))
Using the Keyboard
Press the Protocol drop-down list select the desired server protocol.
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Using the Browse Key (Windows (SMB))
Press the Protocol drop-down list select [Windows (SMB)].
Press [Browse].
Select the desired workgroup press [Down].
If you want to register a Directory server domain name:
Select the desired file server press [Down].
Using the Browse Key (NetWare (IPX))
Press the Protocol drop-down list select [NetWare (IPX)].
Press [Browse].
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Press the drop-down list select [NDS] or [Bindery] from the drop-down list.
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Using the Host Search Key (Windows (SMB))
Press the Protocol drop-down list select [Windows (SMB)].
Press [Host Search].
Enter the search conditions press [Start Searching].
Select the file server from the search results.
Specifying a User Inbox
Select the desired User Inbox press [OK].
If you want to send a link to a User Inbox via e-mail:
Sending Documents to Yourself
Press [New Addresses] [Send to Myself].
Specifying Registered Destinations
Using the Address Book
Press [Address Book].
Select the destination press [OK].
Using the One-Touch Buttons
Press [One-touch].
Select the desired one-touch button.
Using the Favorites Buttons
Press [Favorites].
Select the desired Favorites Button.
Using a Server
Press [Network Add.Book].
Press the Server to Search drop-down list select the desired server to search.
Specify the search criteria.
To use Simple Search:
To use Detailed Search:
Press [Start Searching].
If the Enter Network Password screen is displayed:
Select the desired destination from the search results
Setting Cc and Bcc Addresses
Press [Cc Bcc].
Specify the e-mail addresses press [Done].
Checking/Changing a Destination
Select the destination press [Details].
If necessary, check or change the destination's information.
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Registering New Destinations Using the Register Key
Press [Reg.].
Select the item you want to register.
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Basic Scanning Features
Selecting a Scan Mode
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Scan Settings
2-Sided Original
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Different Size Originals
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Document Size
Specifying the Document Size
Press [Document Size Select].
Select the document size.
Reference Guide
If you want to scan a standard document size:
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Press [Cancel] [Done] [Cancel].
Resolution
You can specify the resolution before scanning the original.
Place your originals specify the destination press the
Press the Resolution drop-down list select a resolution
Scan Exposure and Original Type Settings
Manual Exposure Adjustment
You can manually adjust the scan exposure to the most appropriate level for the original.
Place your originals specify the destination press the
Press [ ] or [ ] to adjust the scan exposure press [OK].
Original Type Selection
Text/Photo Mode
Photo Mode
Text Mode
Place your originals specify the destination press the
If you want to adjust the text/photo processing priority level:
Press [ ] or [ ] to adjust the scanning exposure [OK].
Automatic Exposure Adjustment
Place your originals specify the destination press the
Press [A] [OK].
Changing the Zoom Ratio
Preset Zoom
Enlargement
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Zoom by Percentage
Press [-] or [+] to set a zoom ratio press [Done] [OK].
Auto Zoom
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Changing Color Modes
Automatic Color Selection (Full Color/Grayscale)
Automatic Color Selection (Full Color/Black-and-White)
Full Color
Grayscale
Black-and-White
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Special Scanning Features
What are Special Features?
Place your original on the platen glass specify the destination.
Press the Scan Settings drop-down list press [Option].
Press [Special Features].
Select the desired mode from the Special Features screen.
Set the desired mode.
2-Page Separation
Frame Erase
Original Frame Erase
If you want to set the top, left, right, and bottom widths independently:
Select the original size press [OK].
Book Frame Erase
Press [Book Frame Erase].
Press [-] or [+] to set the frame erase widths.
Select the size of the bound original when it is open
Binding Erase
Job Build
Press [Done] [OK].
When scanning is complete, place your next batch of originals press (Start).
If the original is two-sided:
After the last batch of originals is scanned, press [Done].
Adjusting the Contrast (Sharpness)
Press [Low] or [High] to adjust the sharpness press [OK].
Image Quality Adjustment
Remove Background
Press [Remove Background] [OK].
Prevent Bleeding
Specify the amount of bleeding that you want to prevent.
User Preset Keys
Storing Scan Settings
Press [Store/Erase].
Select a user preset key for storing the scan settings press [Store].
If you select a key without settings:
If you select a key that already has settings stored in it:
Naming a User Preset Key
Press the Scan Settings drop-down list [Option] [Store/Erase].
Select a user preset key to name press [Register Name].
Erasing Scan Settings
Press the Scan Settings drop-down list press [Option] [Store/Erase].
Select the user preset key with the scan settings that you want to erase press [Erase].
Sending Documents
Sending Methods
Sending a Fax
Memory Sending
Direct Sending
Place your originals specify the fax destination press
Specify each setting press [Done].
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Sending an E-Mail Message
Place your originals specify the e-mail address press [File Format].
Select a file format.
Press [Send Settings] specify each setting press [Done].
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Sending an I-Fax
Place your originals specify the I-fax destination press
Specify each setting press [Done].
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Sending a Job to a File Server
Press [Send Settings] specify a send document name
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Sending a Job to a User Inbox
Place your originals specify the desired User Inbox press
Specify a send document name press [Done].
Delaying a Send Job
The Delayed Send mode enables you to store a send job in memory, and have it sent at a later time.
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Press [Delayed Send].
Enter the send time using - (numeric keys).
Press [OK] [Done].
Job Done Notice
Place your originals specify the destination press [Send
Press [Job Done Notice].
Select the destination where the job done notice is to be sent press [OK].
Previewing Originals
Place your originals specify the destination press [Send
Press [Preview] [Done].
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Stamping Originals
Vertical Placement Horizontal Placement
Place your originals in the feeder specify the destination press [Send Settings].
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Setting the File Format to Send a Document in
Setting the File Format
Place your originals and specify the destination press [File
Select a file format.
If you select [TIFF/PDF Auto Select], [TIFF/JPEG Auto Select], or [JPEG] as the file format:
If you select [PDF] or [TIFF] as the file format:
Sending a Compact PDF
Place your originals and specify the destination press [File
Press [Compact].
Specify whether to divide your documents into separate pages press [OK].
Trace & Smooth
Press [Trace & Smooth].
Place your originals and specify the destination press [File
Sending a Searchable PDF
Encrypting PDF Files
Place your originals specify the destination press [File
Press [Encrypt].
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Adding a Digital Signature to a PDF
User Signature
Adding a Device Signature
Place your originals specify the destination press [File
Press [Add Digital Signatures].
Press [Device Signature] [OK] [OK].
Adding a User Signature
Reference Guide.
Log in to the machine using a login service.
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Job Recall
Place your originals press [Recall].
Select [1 Before], [2 Before], or [3 Before] confirm the settings press [OK].
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Receiving Documents
Receiving Print, Fax, and I-Fax Documents
Receiving Print Jobs
Receiving I-Fax Documents
Receiving Fax Documents
Receiving Documents
The document is printed.
Receiving Documents
Receiving Print, Fax, and I-Fax Documents 6-5
Processing Received Documents
When the Machine receives I-fax/Fax documents, they are processed as shown below:
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Setting the Memory Lock Mode
Forwarding Received Documents
Erasing Received Documents
Press [Mail Box] select [Memory RX Inbox] or [Conf. Fax Inbox].
Select the desired inbox and the document that you want to erase press [Erase].
Press [Send].
Available Paper Sizes
Special Fax Functions
Sending with a Subaddress
Place your originals press [New Address] [Fax] enter the fax number.
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Using a PIN Code
Setting PIN Code Access
Press (Additional Functions) [System Settings] [Communications Settings] [Fax Settings].
Press [PIN Code Access].
Press [On] select the desired type of PIN code [OK].
Dialing with a PIN Code
This section describes the procedure for dialing fax numbers with a PIN code.
Place your originals make sure the machine is ready to send press [New Address] [Fax].
Press (Start) enter the PIN code using - (numeric keys) press [OK].
Fax Information Services
Press [New Address] [Fax].
Press [On-hook] enter the number of the fax information service using - (numeric keys).
If you press [One-touch Buttons]:
Enter the numbers requested by the fax information service using - (numeric keys), , and .
Press [RX Start] if you require a faxed copy of the information.
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Checking/Changing the Send/ Receive Status
Checking/Changing the Status of Send Jobs
Checking Send Job Details
Press [Send] [Status] or [Log].
Select a job whose detailed information you want to check press [Details].
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Changing the Destination
You can change the destination of a send job from the System Monitor screen.
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Resending a Job
You can resend jobs that are canceled due to transmission errors.
Press [System Monitor] [Send] [Status].
Select the job that you want to resend press [Details].
Select the destination to resend the job to.
Printing the Send Job Status/Log
Press [System Monitor] [Send] select [Status] or [Log].
Checking/Changing the Status of Fax Jobs
Checking Fax Job Details
Press [Fax] [Send Job Status], [Received Job Status], or [Log].
Check the details of the selected job.
Printing the Fax Activity Report
Press [Fax] [Log].
Checking/Changing the Status of Receive and Forwarded Jobs
Check the details of the selected job.
Checking Receive Job Details
Press [Receive] select a job whose detailed information you want to check press [Details].
Printing the Receive Job Log
You can print the receive job log (Activity Report (RX)).
Press [Receive] [Print List].
Checking the Arrival of a Receive Job
Press [Receive] [Checking RX of I-Fax Jobs].
Checking the Status of Jobs That Have Been Forwarded
Press [Receive] [Forwarding Status].
You can check the details of jobs that have been forwarded, depending on the forwarding settings.
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Customizing Communications Settings
9. Customizing Communications Settings
What are Additional Functions?
Additional Functions enable you to customize the machine's various settings.
Press (Additional Functions).
Select an Additional Functions setting.
Press a mode key to specify its settings.
Specify the desired mode press [OK].
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9-6
Communications Settings Table
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9-8
Fax Settings*2
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Automatic Document Deletion
If transmission of a document has failed, this mode automatically erases that document from memory.
Data Compression Ratio for Color Send Jobs
Select [High Ratio], [Normal], or [Low Ratio] press [OK].
Handling Documents That Fail to Be Forwarded
You can set how the machine handles the documents that fail to be forwarded.
Select [Always Print], [Store/Print], or [Off] press [OK].
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Standard Send Settings
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Favorites Buttons
Registering a Favorites Button
Press [Store].
If you select a key without settings:
If you select a key that already has settings stored in it:
Naming a Favorites Button
Select a Favorites Button ([M1] to [M18]) to name press [Register/Edit].
Press [Name].
Registering a Comment for a Favorites Button
Erasing a Favorites Button
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PDF Compression Priority
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PDF (OCR) Mode
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Confirming the Device Signature Certificate
You can confirm the certificate and key pair required for adding a device signature to PDF files.
Checking a User Signature Certificate
Initial Send Screen Display
Printing the TX Terminal ID
Select [On] or [Off].
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Dividing Data Into Chunks When Sending With WebDAV
Gamma Value for YCbCr Send Jobs
Initializing TX Settings
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Paper Drawer Selection
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Reducing a Received Document
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Printing Footer Information on a Received Document
2 On 1 Log
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Adjusting the Alarm and Monitor Volume
Select [ ] or [ ] to set the Alarm Volume and Monitor Volu me press [OK].
ECM Transmission
Pause Time
Press [-] or [+] to set the pause time press [OK].
Auto Redial
Select [On] or [Off].
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Checking the Dial Tone before Sending
ECM Reception
Registering the Fax Number for an Additional Line
Registering the Unit Name for an Additional Line
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Selecting the Line for Sending
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Storing/Editing Address Book Settings
Address Book Settings Table
About the Address Book
File
Group
Storing New Addresses
Fax Numbers
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If you press [Option]:
E-Mail Addresses
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Select [On] or [Off] for <Divided Data Destination>.
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Press the Address Book drop-down list select one of the
Press the Mode drop-down list select [Simple] or [Full].
Press [I-Fax Address] enter the I-fax address press [OK].
Select [On] or [Off] for <Send Via Server>.
Press [Destination Conditions] select [On] or [Off] for <Receive Divided Data>.
Specify the receiving conditions of the destination.
If you want to send in black-and-white:
If you want to send in color:
File Server Addresses
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Press the Protocol drop-down list select the desired protocol.
Set [Host Name], [File Path], [User], and [Password].
Group Addresses
Press (Additional Functions) [Address Book Settings]
Press [Group].
Press [Name].
Enter a name for the group address press [OK].
Press the Address Book drop-down list select one of the
Select [Address Book] or [Store In Usr Inbox].
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Addresses Obtained via a Server
Press [Network Add. Book].
Press (Additional Functions) [Address Book Settings]
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To use Simple Search:
To use Detailed Search:
Press [Start Searching].
If the Enter Network Password screen is displayed:
Store the selected destination.
If only one destination is selected:
If multiple destinations are selected:
If you want to register the selected destination as an I-fax address:
Editing Address Details
You can change destination details as necessary.
Press (Additional Functions) [Address Book Settings]
Select the destination to be changed press [Edit].
Edit the address details.
Finish editing the address details.
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Erasing Addresses
You can erase destinations stored in the address book.
Press (Additional Functions) [Address Book Settings]
Select the destination to be erased press [Erase].
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Storing/Editing One-Touch Buttons
Press (Additional Functions) [Address Book Settings] [One-touch Buttons].
Select a one-touch button to store or change press [Register/Edit].
Select [Fax], [E-mail], [I-Fax], [File], [Group], or [Network Add. Book].
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Erasing One-Touch Buttons
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System Manager Settings
11-2
System Settings Table
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Communications Settings
This section describes the e-mail, I-fax, fax, and Memory RX Inbox settings.
E-Mail/I-Fax Settings
Full Mode TX Timeout
Divided Data RX Timeout
Default Subject
Print MDN/DSN on Receipt
Always Send Notice for RX Errors
Use Send Via Server
Allow MDN Not Via Server
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Fax Settings
Press (Additional Functions) [System Settings] [Communications Settings] [Fax Settings].
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Memory RX Inbox Settings
Setting the Memory RX Inbox Password
Press [Settings].
Press [Password] enter the desired password using - (numeric keys).
Storing Received Fax Documents in Memory
Storing Received I-Fax Documents in Memory
Memory Lock Start Time Settings
Select [Everyday], [Select Days], or [Off].
Copying and Mail Box Guide
Memory Lock End Time Settings
You can set Memory Lock to end automatically at a specified time.
Select [Everyday], [Select Days], or [Off].
If you select [Everyday]:
If you select [Select Days]:
Copying and Mail Box Guide
Restricting Send Function
Address Book Password
Access Number Management
Restricting New Addresses
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Setting to Confirm Entered Fax Numbers
This mode displays a confirmation screen when a user enters a fax number, to prevent misdialing.
Restricting the Domains to Which E-mail/I-Fax Documents Can Be Sent
Select [On] for <Restrict Sending to Domains>.
Specify the domains to which you want to allow e-mail or I-fax documents to be sent.
Allowing the Sending of PDF Documents With Expired Certificates
Setting to Always Add a Device Signature to PDF Documents
Forwarding Settings
11-22
Forwarding Settings
Forwarding Settings 11-23
The maximum number of forwarding settings that you can store is 150.
Storing Forwarding Settings
Press (Additional Functions) [System Settings] [Forwarding Settings].
Press [Register].
Press [Condition Name].
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Set the forwarding conditions.
If [I-Fax] is selected as the receive type:
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Press [Forwarding Destination] select [Address Book] or [Conf. Fax Inbox].
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If you select [Conf. Fax Inbox]:
Press [Send Doc. Name].
Enter the name of the document press [OK].
Press [Forwarding Time].
Select [Everyday], [Period Specification], or [Off].
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Press the Store/Print Received Doc. drop-down list select [On] or [Off].
Select whether to check [Notice Only for Errors].
Press [File Format] select the file format of the document you want to forward.
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When Forwarding Destinations Do Not Match the Forwarding Conditions
Press the Receive Type drop-down list select [Fax] or [I-Fax].
Press [Forwarding Destination] select [Address Book] or [Conf. Fax Inbox].
If you select [Conf. Fax Inbox]:
Press [Send Doc. Name].
Enter the name of the document press [OK].
Press the Store/Print Received Doc. drop-down list select [On] or [Off].
Press [Forwarding Done Notice].
Select the destination where the forwarding done notice is to be sent press [OK].
Select whether to check [Notice Only for Errors].
Press [File Format] select the file format of the document you want to forward.
Press [OK] [OK].
Checking/Changing Forwarding Settings
You can check or change forwarding settings that have been stored.
Press (Additional Functions) [System Settings] [Forwarding Settings].
Select the forwarding setting whose details you want to check press [Edit].
Forwarding Received Documents
Erasing Forwarding Settings
Printing Forwarding Settings
LDAP Server Settings
Registering an LDAP Server
Press (Additional Functions) [System Settings] [Register LDAP Server] [Register].
Specify each setting press [Next].
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Select [Do not use], [Use], or [Use (security auth.)] for <Login Information>.
If [Do not use] is selected:
If [Use] is selected:
If [Use (security auth.)] is selected:
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Registering/Editing LDAP Search Attributes
Register/edit the LDAP search attributes.
Printing LDAP Server Settings
You can print the LDAP server settings.
Press (Additional Functions) [System Settings] [Register LDAP Server].
Printing Communication Reports
Report Settings Table
Print List
Specifying Report Settings
Send TX Report
Press (Additional Functions) [Report Settings] [Send] under <Settings> [TX Report].
Select [For Error Only], [On], or [Off].
Activity Report
Press (Additional Functions) [Report Settings] [Send] under <Settings> [Activity Report].
Fax TX Report
Press (Additional Functions) [Report Settings] [Fax] under <Settings> [Fax TX Report].
Select [For Error Only], [On], or [Off].
Fax Activity Report
Press (Additional Functions) [Report Settings] [Fax] under <Settings> [Fax Activity Report].
Fax RX Report
Confidential Fax Inbox RX Report
Printing Lists
Address Book List
Select one of the subaddress books 1 to 10 or [One-touch Buttons] press [Print List].
User's Data List
Printing the User's Data List for send
Printing the User's Data List for fax
Troubleshooting
When Problems Occur
Sending Documents
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Receiving Documents
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Other Situations
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Error Messages
Self-Diagnostic Display
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List of Error Codes without Messages
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Questions & Answers
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Appendix
Report and List Samples
Send Job List
SET TIME
DESTINATION ID
MODE
Send TX Report
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Fax TX Report/Fax Error TX Report
REPORT NAME
MESSAGE
Multiple Communication Result Report
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Fax RX Report
USAGE T
RESULT
Confidential Fax Inbox Reception Report
INBOX NO./NAME
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Report and List Samples 14-11
Activity Report
ACTIVITY REPORT TX/RX
A list of e-mail, I-fax, file server, and User Inbox transmissions is printed.
02/14/2006 TUE 15:50 iR C3380i 001
DEPT. ID : 511008
DESTINATION ID
MODE
RESULT
Report and List Samples 14-13
If a field exceeds its display capacity, only those characters that fit in the display are printed.
Fax Activity Report
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Report and List Samples 14-15
Forwarding Conditions List
************************************
************************************
Report and List Samples
14-16
Registered LDAP Server List
**************************************** ****************************************
Address Book List
DESTINATION NAME
CLASS
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Report and List Samples 14-19
User's Data List
*** ***
*********************************************
*********************************************
Report and List Samples
14-20
*********************************
Specifications
Specifications are subject to change without notice for product improvement or future release.
Universal Color Send
Scan Features
E-mail and I-Fax Features
Super G3 FAX Board
Super G3 Multi-Line Fax Board
Glossary
A
B
C
CCITT/ITU-T
CMYK
Confidential Fax Inbox
Copy Ratio/Zoom Ratio
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E
F
I
J
JBIG
JPEG
L
LAN
M
MEAP
Memory Lock
Memory RX Inbox
Memory Sending
O
OS/2
P
Pause
Pause Time
PDF (Compact)
PDF (OCR)
PDF (Trace)
PIN Code
Processing/Data indicator
R
S
Page
T
U
W
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Index
Numerics
A
B
C
D
E
F
G
I
J
K
L
M
N
P
Q
R
S
T
U
W
Y
Z