CAPT Problems

Problem

Cause

Solution

 

 

 

CAPT is not working

The CAPT (Canon

Specify the CAPT (Canon PC1200/iC

properly

PC1200/iC D600/

D600/iR1200G) as the default driver for

 

iR1200G) is not

the imageCLASS D600 series.

 

selected as the default

 

 

printer driver for

 

 

imageCLASS D600

 

 

series.

 

 

 

 

 

The software might not

Refer to “Using the Trouble Shooter” on

 

be installed properly.

page 5-8.

 

 

 

 

 

To check if the CAPT is installed

 

 

correctly, try printing a page from an

 

 

application. If the print fails, the CAPT is

 

 

not installed correctly. Remove the CAPT

 

 

and install it again. For more information,

 

 

see “Uninstalling the CAPT” on page 5-

 

 

10.

 

 

 

Cannot use Adobe Type

 

Adobe Type Manager (ATM) is not

Manager (ATM) fonts

 

supported.

 

 

 

Cannot print with a

The printer driver is

Connect the printer driver to a port

printer driver other than

connected to the same

different from the Canon PC1200/iC

the Canon PC1200/iC

port as the Canon

D600/iR1200G printer driver.

D600/iR1200G

PC1200/iC D600/

 

 

iR1200G printer driver.

 

 

 

 

CD-ROM Menu doesn’t

Autorun CD-ROM

Start the CD-ROM menu manually, and

appear automatically

Menu checkbox is

check the “Autorun CD-ROM Menu

 

unchecked in the CD-

checkbox.

 

ROM menu.

 

 

 

 

 

The “Auto insert

From the Device Manager make sure that

 

notification” checkbox

the “Auto insert notification” checkbox

 

is unchecked.

is checked in the CD-ROM drive

 

 

Properties dialog box. For more

 

 

information, see Windows Help.

 

 

 

5

Troubleshooting

5-4

Page 94
Image 94
Canon D600 manual Capt Problems, Check the Autorun CD-ROM Menu, Auto insert