Printer Problems

Problem

Cause

Solution

 

 

 

Printer does not

Paper might not be loaded.

Make sure paper is loaded.

print

 

 

A copy job might not have

The print job will start automatically

 

 

been completed due to the

when the copy job is completed. Please,

 

Out of Paper status.

load paper.

 

 

 

 

Print jobs might be stalled.

Check the Canon PC1200/iC D600/

 

 

iR1200G Status Window for stalled jobs.

 

 

 

 

The cartridge might not be

Check that the cartridge is installed

 

installed correctly.

correctly.  Quick Start Guide

 

 

 

 

Your BIOS port setting

See your computer’s documentation

 

might need to be modified.

concerning available ports.

 

 

 

 

The parallel cable might not

Make sure you are using an 8-bit,

 

be compatible.

Centronics-compatible, parallel interface

 

 

cable with bi-directional capability.

 

 

 

 

Your computer might not be

Check your computer, make sure it is

 

working properly.

turned on and working properly.

 

 

 

No power is

Power cord might not be

Make sure the power cord is securely

supplied

plugged in.

plugged into both the machine and the

 

 

AC outlet.

 

 

 

 

AC outlet might not be

Make sure the AC outlet is supplying

 

supplying power.

power; try another outlet if necessary.

 

 

 

 

AC voltage might not match

Make sure the voltage of the AC outlet

 

printer.

matches the ratings on the printer.

 

 

 

Printer stops

Your interface cable might be

Check your computer and your cable.

printing

loose.

 

 

 

 

Printer stops

You might be working on an

Printer performance improves if you give

printing

application in the foreground,

your print job priority.

 

in which case printing

 

 

performance might slow down.

 

 

 

 

5

Troubleshooting

5-2

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Canon D600 manual Printer Problems, Problem Cause Solution