66Trouble? 
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.
Power Source| Problem | Solution |
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• Camcorder will not turn on. | Battery pack is exhausted. Replace or charge the battery pack. | 20 | |
• The camcorder switches off |
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by itself. |
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• The disc compartment cover |
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Attach the battery pack correctly. |
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will not open. |
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•LCD/viewfinder switches on and off.
The charge indicator flashes | Charging has stopped because the compact power adapter or | – | ||
rapidly (approx. twice per | the battery pack is faulty. |
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second) |
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• Battery pack will not charge. | Charge the battery pack in temperatures between 0 °C and | – | ||
• | The charge indicator flashes | 40 °C (32 °F and 104 °F). |
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| very slowly (about once every |
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| Battery packs become hot with use and may not charge. When | – | ||
| 2 seconds). | |||
| the battery pack is outside the charging temperature range, the |
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| CHG (charge) indicator will flash irregularly. The charging will |
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| start once the battery pack temperature is below 40 °C (104 °F). |
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| The battery pack is damaged. Use a different battery pack. | – | |
| Recording/Playback |
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| Problem | Solution |
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Buttons will not work. | Turn on the camcorder. | – | ||
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| Load a disc. | 22 | |
Abnormal characters appear on | Disconnect the power source and reconnect it after a short time. | – | ||
the screen. The camcorder | If the problem still persists, disconnect the power source and |
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does not operate properly. | press the RESET button with a pointed item. Pressing the |
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| RESET button resets all settings. |
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“ | ” flashes on the screen. | Load a disc. | 22 | |
“ ” flashes on the screen. | Battery pack is exhausted. Replace or charge the battery pack. | 20 | ||
Video noise appears on screen. | When using the camcorder in a room where a plasma TV is | – | ||
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| located, keep a distance between the camcorder and the |
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| plasma TV. |
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Video noise appears on the TV | When using the camcorder close to devices that emit strong | – | ||
screen. | electromagnetic fields (plasma TVs, cellular phones, etc.), keep |
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| a distance between the camcorder and these devices. |
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Even without a disc loaded, | The camcorder is checking if a disc is loaded or not. This is not a | – | ||
when closing the disc | malfunction. |
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compartment cover a motor |
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sound can be heard. |
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