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Clean the rollers inside the document eject pocket.
Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.
Close the document eject pocket.
The two rollers (feed roller and retard roller) installed in the scanner are consumable parts that wear with scanning.
If the rollers are worn, scanned images may become stretched in the vertical direction. If this happens, you can reduce the amount of stretching of the image by adjusting the reduction ratio.
1 Start Windows and log in as a user with administrator privileges.
2 Click the Start button, and then click [All Programs], [Canon
imageFORMULA Utility starts.
3 Click [CANON
Scanner properties are displayed.
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