Problem 8 Each scanned image of a
| saved as a separate document. |
Solutions | With CaptureOnTouch, you can scan multiple pages |
| into one image file when TIFF or PDF file format is |
| selected. To do this, select [File type], click the |
| button, and select [Save all pages as one file] in the |
| displayed dialog box. |
Problem 9 Documents feed, but the scanning procedure does
| not complete. |
Solutions | When |
| feeding method on the scanner driver’s setting screen, |
| after a document is fed, scanning does not occur until |
| the scan button is clicked on the scan panel. |
Problem 10 Scanned images of multiple pages cannot be saved in a single JPEG or BMP (PICT) file.
Solutions | Multiple scanned images cannot be saved in a single |
| JPEG or BMP (PICT) file. Save the images in either |
|
Problem 11 Memory becomes insufficient and scanning stops.
Solutions | If you configure scanning conditions that use a large |
| amount of the computer's memory, scanning may stop |
| because of insufficient memory. Although this depends |
| on the computer's memory size, the possibility of |
| insufficient memory increases if any of the following |
| scanning conditions overlap. |
| • [Color Mode] is set to |
| • A large page size (e.g. Legal) is specified as the [Page |
| Size]. Alternatively, the page size is set to [Scanner's |
| Maximum]. |
| • A high resolution (600dpi etc.) is specified for [Dots per |
| inch]. |
| If an error message appears due to insufficient memory |
| while scanning is in progress, exit the application, |
| change the scanning conditions (e.g. reduce the |
| resolution or page size) and then try scanning again. In |
| addition, the amount of memory used can be contained |
| by turning off [Moire Reduction] and [Please change |
| prevent bleed through and remove] if they are set to on. |
Problem 12 Scanned images are upside down.
Solutions | Confirm the scanner driver settings. |
| In Windows, confirm that the |
| check box in the [Feeding] tab is cleared. |
| In Mac OS X, confirm that the |
| check box in the [More] dialog box is cleared. |
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