IBM HS40 manual Error messages and error codes, Service processor error messages

Note: See Chapter 7, “Parts listing, Type 8839,” on page 105 to determine which components should be replaced by a field service technician.

Network connection problems

Symptom	FRU/action
One or more blade servers	Make sure that:
are unable to communicate	v The switch modules for the network interface being used are installed in the
with the network.	correct BladeCenter bays and are configured and operating correctly. See the
	IBM BladeCenter Type 8677 Hardware Maintenance Manual and
	Troubleshooting Guide on the IBM BladeCenter Documentation CD for details.
	v The settings in the switch module are appropriate for the blade server (settings
	in the switch module are blade-specific).

If you installed an I/O expansion option, verify that:

vThe option is designed for the blade server.

vYou followed the installation instructions that came with the option.

vThe option is installed correctly.

vYou have not loosened any other installed options or cables.

vYou updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.

If the problem remains, see “Undetermined problems” on page 101.

Note: See Chapter 7, “Parts listing, Type 8839,” on page 105 to determine which components should be replaced by a field service technician.

Service processor problems

Symptom	FRU/action
Service processor in the	Disconnect the BladeCenter unit from all electrical sources, wait for 30
management module reports	seconds, reconnect the BladeCenter unit to the electrical sources, and restart
a general monitor failure.	the server. If the problem remains, see “Undetermined problems” on page 101 and
	the IBM BladeCenter Type 8677 Hardware Maintenance Manual and
	Troubleshooting Guide on the IBM BladeCenter Documentation CD.

Error messages and error codes

The system BIOS displays error messages on the video screen during POST if errors are detected. POST error codes are logged in the event log.

The blade server has local system event log logging capability. The local system event log is stored in and updated by the baseboard management controller (BMC). For information about accessing the system event log, see “Viewing the test log” on page 27. System event log entries logged by the BMC and system event log entries logged by the management module might be different for the same event type.

Service processor error messages

Note: These codes are viewed in the BladeCenter management-module log.

When viewed from the system-error log, service processor error messages will appear as text. To determine a possible error condition for the service processor, the system-error log (see “System errors” on page 100) will refer you to the management-module log in the BladeCenter unit.

96BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide