About this manual, Important safety information | IBM HS40 manual

About this manual

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the IBM® BladeCenter™ HS40 Type 8839 blade server.

Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM BladeCenter products. See the parts listing in Chapter 7, “Parts listing, Type 8839,” on page 105 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU. If a problem with the HS40 blade server is suspected, see “Checkout procedure” on page 21 before taking any further action.

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions. See Appendix B, “Safety information,” on page 109.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

Online support

You can download the most current diagnostic, BIOS flash, and device driver files from http://www.ibm.com/pc/support on the World Wide Web.

© Copyright IBM Corp. 2004

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IBM HS40 About this manual, Important safety information, Online support

Contents

BladeCenter HS40 Type Hardware Maintenance Manual and Troubleshooting GuideERserver Page BladeCenter HS40 Type Fourth Edition May Online support Important safety informationAbout this manual Page Chapter 2. Configuring the blade server ContentsChapter 3. Diagnostics Chapter 4. Installing options Chapter 5. Service replaceable units Contents Appendix B. Safety informationPage Chapter 1. Introduction User label Related publications v BladeCenter HS40 Type 8839 Installation and User’s Guide v Safety Informationv Eserver BladeCenter Type 8677 Installation and User’s Guide v Eserver BladeCenter Type 8677 Rack Installation Instructions BladeCenter HS40 specifications for non-NEBS/ETSI environments Features and specificationsMicroprocessor Memory BladeCenter HS40 specifications for NEBS/ETSI environments Turning on the blade server Power, controls, and indicatorsNotices and statements used in this book Turning off the blade server Controls and LEDs v Flashing slowly - The blade server has power but is not turned on Page Using the Configuration/Setup Utility program Chapter 2. Configuring the blade serverStarting the Configuration/Setup Utility program v Configuration/Setup Utility program v System Summary Configuration/Setup Utility menu choicesv System Information v Devices and I/O Ports Memory Settings v Advanced SetupUSB Configuration v Error Logs Using the ServerGuide Setup and Installation CD Using passwordsv Load Default Settings v Exit Setup Typical operating-system installation ServerGuide featuresSetup and configuration overview Using the PXE boot agent utility program Installing your operating system without ServerGuide6. In the View by document type field, select OS installation 2. In the Download section, click Downloads & drivers BladeCenter T Documentation CD Firmware updatesConfiguring the Gigabit Ethernet controllers Blade server Ethernet controller enumeration Command-line interface and serial over LAN Page v Important Chapter 3. DiagnosticsCheckout procedure 001 COMPLETE THE FOLLOWING STEPS TO PERFORM THE CHECKOUT PROCEDURE Diagnostic tools overviewv Beep codes and error messages v Diagnostic programs and error messages v Error symptom charts POST error logsv Light path diagnostics Viewing the System Event Log SEL v Clear the SEL entries from the non-volatile storage area v Examine SEL entries from a previously stored filev Save the SEL entries to a file SEL Manager main window Diagnostic programs and error messagesApplication Framework Help subsystem Running the SEL Viewer Starting the diagnostic programs Diagnostic text messagesNot Applicable Result Viewing the test log Diagnostic error message tablesDiagnosing problems using the light path diagnostics feature The following illustration shows the LEDs on the processor board Memory errors Recovering the BIOS code Clearing CMOS memory Page Installation guidelines Chapter 4. Installing optionsSystem reliability considerations Handling static-sensitive devices Blade expansion connector terminator Air baffle Major components of the BladeCenter HS40 Type 8839 blade serverMicroprocessor heat-sink up to Microprocessor up to Microprocessor heat-sink filler up to I/O board components Processor board componentsChapter 4. Installing options J8H1 connector LED locations Light path diagnostics button S8A1 Light path Jumpers Switches and jumpersSwitches Bezel assembly Removing the blade server from the BladeCenter unit Opening the blade server cover 4. Lay the cover flat, or lift it from the blade server Statement Control-panel connector Control-panel cable Removing the blade server bezel assemblyBezel-assembly release Bezel-assembly release Installing IDE drives Pair Installing memory modulesDIMM connectors v Before you begin, read the documentation that comes with the DIMMs Installing an additional microprocessor Microprocessor Heat-sink-retention Microprocessor Alignment marks Microprocessor socket Installing an I/O expansion card Complete the following steps to install an I/O expansion card Installing a SCSI storage expansion unit Installing a PCI I/O expansion unitPage 4. Remove the blade server cover 8. Install the SCSI storage expansion unit a. Orient the storage expansion unit as shown in the illustration 10. Turn on the blade server SCSI ID Installing a SCSI hot-swap hard disk driveDevice Storage expansion unit Hard disk drive Filler panel Blade Drive handle in open position Replacing a SCSI hot-swap hard disk drive Replacing the battery Do not Dispose of the battery as required by local ordinances or regulationsv Throw or immerse into water v Heat to more than 100C 212F v Repair or disassemble 5. Locate the battery on the I/O board Installing the blade server bezel assembly Completing the installation Closing the blade server cover The following illustration shows how to close the blade server cover Blade server Filler blade Installing the blade server in the BladeCenter unit 6. Push the release levers on the front of the blade server closed User’s Guide for details Updating your blade server configuration Input/output connectors and devices Microprocessor removal Chapter 5. Service replaceable units 7. Remove the heat sink 9. Lift the microprocessor out of the socket thermal grease Thermal greaseProcessor board v Read “Handling electrostatic discharge-sensitive devices” on page I/O board 8. Pull the I/O board carefully out of the blade chassis Reverse these steps to install the replacement I/O boardPage Beep codes Chapter 6. Symptom-to-FRU indexBIOS-generated beep codes The following table lists the BMC error beep codes No-beep symptomsBaseboard management controller BMC beep codes POST error codes Page Error code/symptom Page 195 The Esc key was pressed to stop the test Diagnostic error codesFRU 000 The blade server passed the test Page Error code/symptom Light path diagnostics Error symptoms dev/cdrom /media/cdrom auto ro,noauto,user,exec 0 rm /dev/cdrom ln -s /dev/sr0 /dev/cdrom Diskette drive problems BladeCenter management module, and that the keyboard and mouse cables 8677 Hardware Maintenance Manual and Troubleshooting Guide on the IBMBladeCenter Documentation CD Memory problems Documentation CD 8677 Hardware Maintenance Manual and Troubleshooting GuideMaintenance Manual and Troubleshooting Guide on the IBM BladeCenter Monitor problems Page ServerGuide problems Service processor error messages Error messages and error codes Power error messages SCSI error codesTemperature error messages Hardware Maintenance Manual and Troubleshooting Guide Hardware Maintenance Manual and Troubleshooting Guide Hardware Maintenance Manual and Troubleshooting GuideHardware Maintenance Manual and Troubleshooting Guide Hardware Maintenance Manual and Troubleshooting Guide Hardware Maintenance Manual and Troubleshooting Guide System shutdown System errors Hard disk drive checkout Undetermined problemsTemperature-related system shutdown Problem determination tips If it has been working, what changes were made prior to it failing? Page Index Chapter 7. Parts listing, TypeSystem, Type 8839 model 21X FRU No Index System, Type 8839 model 21X Before you call Using the documentationAppendix A. Getting help and technical assistance Getting help and information from the World Wide Web Software service and supportHardware service and support General safety Appendix B. Safety information Electrical safety Safety inspection guide Grounding requirements Handling electrostatic discharge-sensitive devices Safety notices multi-lingual translations Do not ≥32 kg 70.5 lb ≥18 kg 39.7 lbPage Instrução PERIGO ImportantePara Conectar Para Desconectar PERIGO Instrução CUIDADOInstrução PRECAUCIÓN CUIDADO InstruçãoPage Appendix B. Safety information Page Appendix B. Safety information Page Appendix B. Safety information Page Appendix B. Safety information Déconnexion Notice n DANGERConnexion Notice n Notice n Notice n Hinweis VORSICHT WichtigKabel anschlieβen Kabel lösen Die Batterie nicht v mit Wasser in Berührung bringen ≥18 kg Hinweis ACHTUNG Per scollegare Avviso PERICOLOPer collegare Evitare di v Gettarla o immergerla in acqua Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack Appendix B. Safety information Page Appendix B. Safety information Page Appendix B. Safety information Page Para la desconexiín Declaración PELIGROPara la conexin No realice las acciones siguientes v Arrojarla al agua o sumergirla PRECAUCIÓN DeclaraciónPage Edition notice Appendix C. NoticesIBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.A Important notes Trademarks Product recycling and disposal Battery return program Electronic emission notices United Kingdom telecommunications safety requirementFederal Communications Commission FCC statement Industry Canada Class A emission compliance statement Japanese Voluntary Control Council for Interference VCCI statement European Union EMC Directive conformance statementTaiwanese Class A warning statement Chinese Class A warning statement Power cords Used in these countries and regions IBM power cord partnumber Page Index B LEDs continued replacing continued microprocessor 69 processor board See POSTPage Page 1P P/N 25K8105 Part Number 25K8105 Printed in USA