IBM HS40 manual Viewing the test log, Diagnostic error message tables

c.If you run the diagnostic programs with either no mouse or a mouse attached to the BladeCenter unit that is not controlled by the blade server, you will not be able to navigate between test categories using the Next Cat and Prev Cat buttons. All other functions provided by mouse-selectable buttons are also available using the function keys.

d.You can view server configuration information (such as system configuration, memory contents, and device drivers) by selecting Hardware Info from the top of the screen.

If the diagnostic programs do not detect any hardware errors but the problem remains during normal server operations, a software error might be the cause. If you suspect a software problem, see the information that comes with the software package.

Viewing the test log

When the tests are completed, you can view the test log by selecting Utility from the top of the screen and then selecting View Test Log.

Notes:

1.You can view the test log only while you are in the diagnostic programs. When you exit the diagnostic programs, the test log is cleared (saved test logs are not affected). To save the test log so that you can view it later, click Save Log on the diagnostic programs screen and specify a location and name for the saved log file.

2.To save the test log to a diskette, you must use a diskette that you have formatted yourself; this function does not work with preformatted diskettes. If the diskette has sufficient space for the test log, the diskette may contain other data.

Diagnostic error message tables

For descriptions of the error messages that might appear when you run the diagnostic programs, see “Diagnostic error codes” on page 83.

Notes:

1.Depending on your server configuration, some of these error messages might not appear when you run the diagnostic programs.

2.If diagnostic error messages appear that are not listed in the error message tables, make sure that your server has the latest levels of BIOS, service processor, and diagnostics microcode installed.

Diagnosing problems using the light path diagnostics feature

If the system-error LED on the system LED panel on the front or rear of the BladeCenter unit is lit, one or more error LEDs on the BladeCenter unit components also might be lit. These LEDs help identify the cause of the problem.

To locate the actual component that caused the error, you must locate the lit error LED on that component.

The following illustrations show the location of the LEDs and LED power switch on the processor board and I/O board. You might need to refer to these illustrations when solving problems with the blade server. You need to remove the blade server from the BladeCenter unit, open the cover, and press one of the Light Path Diagnostics buttons to light any error LEDs that were turned on during blade server operation. These LEDs will remain lit for a maximum of 25 seconds.

Chapter 3. Diagnostics 27