Memory problems

Note: See Chapter 7, “Parts listing, Type 8839,” on page 105 to determine which components should be replaced by a field service technician.

Memory problems

Symptom

FRU/action

 

 

 

The amount of system

1.

Make sure that:

memory displayed is less

 

v The memory modules are seated properly.

than the amount of physical

 

v You have installed the correct type of memory.

memory installed.

 

v If you changed the memory, you updated the memory configuration with the

 

 

Configuration/Setup Utility program.

 

 

v All banks of memory on the DIMMs are enabled. The computer might have

 

 

automatically disabled a DIMM bank when it detected a problem or a DIMM

 

 

bank could have been manually disabled.

 

2. Check POST error log for error message 289:

 

 

v If the DIMM was disabled by a system-management interrupt (SMI), replace

 

 

the DIMM.

 

 

v If the DIMM was disabled by the user or by POST:

 

 

a. Start the Configuration/Setup Utility program.

 

 

b. Enable the DIMM.

 

 

c. Save the configuration and restart the computer.

 

3.

DIMM.

 

4.

System board.

 

 

Some memory is disabled in

Start the Configuration/Setup Utility program (see “Starting the

memory diagnostics.

Configuration/Setup Utility program” on page 11), and disable hot spare memory;

 

then, run the diagnostics test again.

 

 

 

Note: See Chapter 7, “Parts listing, Type 8839,” on page 105 to determine which components should be replaced by a field service technician.

Microprocessor problems

Symptom

FRU/action

 

 

 

The blade server emits a

1.

Make sure that the startup microprocessor is seated properly.

continuous tone during POST.

2.

Startup microprocessor.

(The startup (boot)

 

 

microprocessor is not working

 

 

properly.)

 

 

 

 

 

Chapter 6. Symptom-to-FRU index 91

Page 101
Image 101
IBM HS40 manual Memory problems