vii
More Info .................................................................................................39
Troubleshooting.......................................................................................................................................................40
System.Upgrades..................................................................................................................................................40
DIRECTV.Plus.HD.DVR.or.T V.Problems................................................................................................41
Recorded.TV.Troubleshooting........................................................................................................................45
Remote.Control.Problems.................................................................................................................................48
Running.the.System.Test....................................................................................................................................49
Limited.90-Day.Warranty......................................................................................................................................50
Who.is.Covered?.................................................................................................................................................50
What.is.Covered?................................................................................................................................................50
What.is.Excluded?...............................................................................................................................................51
Make.Sure.You.Keep...........................................................................................................................................52
Before.Requesting.Repair.Service....................................................................................................................52
To.Get.Warranty.Service....................................................................................................................................52
To.Get.Out-of-Warranty.Service......................................................................................................................52
Product.Information...............................................................................................................................................54
DIRECTV.PROTECTION.PLA N..................................................................................................................55
DIRECTV.PROTECTION.PLA N.Benefits.............................................................................................55
Sign.up.for.the.DIRECTV.PROTECTI ON.PLAN.Today.....................................................................56
FCC.Customer.Information.................................................................................................................................57
TERMS.AND.CONDITIONS.F OR.USE.OF.SOFTWARE.(“TERMS”)...........................................60