Error symptoms

Lit blade-error

 

 

 

LED

Cause

Action

 

 

 

 

Board

The system temperature has exceeded a

1.

Check to see if a blower on the

temperature error

threshold level.

 

BladeCenter unit has failed. If it has,

 

 

 

 

 

 

replace the blower.

 

 

2.

Make sure the room temperature is not too

 

 

 

high. (See “Features and specifications” on

 

 

 

page 4 for temperature information.)

 

 

3.

Check the management module for

 

 

 

ThermTrip errors and replace

 

 

 

microprocessors as needed.

 

 

 

 

Processor x error

The microprocessor has failed.

1.

Make sure that the microprocessor

 

 

 

 

 

indicated by the lit LED is installed

 

 

 

correctly. (See “Installing an additional

 

 

 

microprocessor” on page 46 for installation

 

 

 

instructions).

 

 

2.

Replace the microprocessor.

 

 

 

Processor

The processors do not match.

Make sure that all microprocessors have

mismatch

 

the same cache size and type and the same

 

 

clock speed. Internal and external clock

 

 

frequencies must be identical; also see

 

 

“Error symptoms.”

 

 

 

 

BMC fault

The BMC self-test has detected a failure

1.

Reset and initialize the blade server and

 

 

 

 

 

I/O board.

 

 

2.

Replace the I/O board.

 

 

 

 

NMI error

A non-maskable interrupt has occurred.

1.

Replace the blade server cover, reinsert

 

 

 

 

 

the blade server in the BladeCenter unit,

 

 

 

and then restart the blade server.

 

 

2.

Check the system error log for information

 

 

 

about the error.

 

 

3.

Replace the processor board and the I/O

 

 

 

board. See “Processor board” on page 72

 

 

 

and “I/O board” on page 74 for instructions.

 

 

 

 

Error symptoms

You can use the error symptom table to find solutions to problems that have definite symptoms.

If you cannot find the problem in the error symptom charts, go to “Starting the diagnostic programs” on page 26 to test the server.

If you have just added new software or a new option and your server is not working, do the following before using the error symptom charts:

vRemove the software or device that you just added.

vRun the diagnostic tests to determine if your server is running correctly.

vReinstall the new software or new device.

In the following table, if the entry in the FRU/action column is a suggested action, perform that action; if it is the name of a component, reseat the component and replace it if necessary. The most likely cause of the symptom is listed first.

Chapter 6. Symptom-to-FRU index 87

Page 97
Image 97
IBM HS40 manual Error symptoms