Notes:
1.Damaged data in CMOS can cause undetermined problems. To reset the CMOS, remove the battery for 15 minutes, and then reinstall the battery.
2.Damaged data in BIOS code can cause undetermined problems. v Flash the system with the latest BIOS code.
vIf the system appears inoperative, recover the BIOS (see “Recovering the BIOS code” on page 30).
Check the LEDs on all the power supplies of the BladeCenter unit where the blade server is installed. If the LEDs indicate the power supplies are working correctly, and reseating the blade server does not correct the problem, complete the following steps:
1.Check that the front panel is connected to the system board.
2.If no LEDs on the front panel are working, replace the front panel; then, try to turn on the blade server from the BladeCenter web interface (see the BladeCenter documentation for more information).
3.Turn off the blade server.
4.Remove the blade server and remove the cover.
5.Remove or disconnect the following devices (one at a time) until you find the failure (reinstall, turn on and reconfigure the blade server each time):
v I/O adapter
vDrives
vMemory modules (minimum requirement = two 256 MB DIMMs)
The following components are required, at a minimum, for the blade server to operate:
vSystem board
vOne microprocessor
vMemory (with a minimum of two 256 MB DIMMs)
vA functioning BladeCenter
6.Install and turn on the blade server. If the problem remains, suspect the following FRUs in the order listed:
vDIMM
vSystem board
vMicroprocessor
Notes:
1.If the problem is solved when you remove an I/O adapter from the blade server and replacing that I/O adapter does not correct the problem, suspect the system board.
2.If you suspect a networking problem and the blade server passes all the system tests, suspect a network cabling problem external to the blade server.
Problem determination tips
Because of the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.
vMachine type and model
vMicroprocessor or hard disk upgrades
vFailure symptom:
–Does the server fail the diagnostics tests?
–What, when, where, single, or multiple servers?
–Is the failure repeatable?
–Has this configuration ever worked?
102BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide
