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Canon FAX-B155 TELEPHONE, COPYING, PAPER LOADING PROBLEMS, ❏ Cannot dial, ❏ Cannot make a copy, ❏Multiple sheets feed into the fax

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	Frequently asked questions
TELEPHONE
❏ Cannot dial?

Is the telephone line connected to the fax?	Be sure the telephone line is correctly connected
	to the fax. See p. 14.

Is the fax set for the type of telephone line in use	If you have a tone line, be sure the fax is set for
(pulse/tone)?	tone dialling. If you are not sure what type of
	line you have, contact your local telephone
	company. See p. 16.

❏Does the phone disconnect while you are talking on the line?

Is “AnsMode” displayed on the LCD?	If “AnsMode” is displayed on the LCD, press
	[Receive Mode] to select a different mode. The
	“Ans. Machine Mode” should only be on when
	an answering machine is connected, turned on,
	and ready to take messages from telephone
	callers.

COPYING

❏ Cannot make a copy?

Was the [Hook] button pressed?	You cannot make copies if [Hook] was pressed.
	Press [Hook] to release it.
	Make sure the handset is on the hook.
	Make sure a document is set in the Automatic
	Document Feeder (ADF) and the LCD displays
	the current resolution.
	Print an activity report to ensure the fax is
	working properly.

PAPER LOADING PROBLEMS

❏Multiple sheets feed into the fax.

Make sure the paper is not sticking together. Fan the paper before loading it into the paper tray. Always fan a stack of paper along the edge that will feed into the fax first.

Make sure the paper tray does not contain too much paper. Remove a few sheets of paper from the paper tray.

If different paper types are loaded in the paper tray, load just one paper type. See Loading the paper, p. 7.

❏Paper is loaded skewed (Printing is skewed).

Make sure the paper is loaded properly in the paper tray: the right side of the paper is aligned against the right side of the paper tray and the paper guide rests against the left side of the paper stack. See Loading the paper, p. 7.

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TO SOLUTIONS

PROBLEMS COMMON

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Contents

Page • Document • Menu • Numeric buttons • Arrow buttons • Stop button Plain paper Automatic switching between fax and voice calls Automatic dialling Error Correction Mode (ECM) TX / RX Delayed transmission Page For your safety (Australia only) Caution (New Zealand only) General Others CAUTION WARNING INTRODUCTION 1. SETTING UP 2.PREPARING TO USE YOUR FAX Notice for connection to telecommunication systems in the United Kingdom and 3.HANDLING DOCUMENTS 4.MAKING COPIES 5.SENDING FAXES 6.RECEIVING FAXES 7.SETTINGS AND ACTIVITY REPORTS 8.SOLUTIONS TO COMMON PROBLEMS Specifications Appendix Glossary Index Page SETTING UP Page Miscellaneous Removing the shipping materials ■Paper Tray ■Paper Tray Cover Attaching the optional handset fax handset. Do not use the screws originally attached to the fax 3 Place the handset on its cradle Connecting the AC power cord ■Setting the paper size insert it halfway into the paper tray the left edge of the stack of paper Insert the paper stack into the paper 6 Replace the paper tray cover tray until it stops BJ cartridge guidelines Handling the BJ cartridge Installing the BJ cartridge 1 Open the front cover of the fax Remove the print head cap from the BJ cartridge place 7 Close the front cover of the fax The fax automatically prints a test page Connecting to the wall jack on the rear of the fax 2 Connect the other end of the line to your wall telephone jack Connecting a telephone 1 Connect the end of the telephone cord to the jack Connecting the optional handset 1 Connect the handset’s modular jack to the handset jack on the fax marked Setting the TEL LINE TYPE 1 Press [Function] Use [ ] or [ ] to select USER SETTINGS Press [Start/Copy] Use [ ] or [ ] to select TEL LINE TYPE ■Fax Only Mode (See p. 18) ■Fax/Tel Mode (See p. 19) ■Manual Mode (See p. 20) ■Ans. Machine Mode (See p. 21) ■Setting Fax Only Mode ■Receiving documents in Fax Only Mode ■Setting Fax/Tel Mode ■Receiving documents and calls in Fax/Tel Mode ■Setting Manual Mode ■Receiving documents and calls in Manual Mode ■Recording the outgoing message ■Setting Ans. Machine Mode ■Receiving documents and messages in Ans. Machine Mode 3 Set your answering machine to answer PREPARING TO USE 2 YOUR FAX Front view Rear view Press AXF Moving through the main menus Press [ ] or [ ] to scroll through the menus until you see the menu you wish to access. The LCD displays the menu title Press [Start/Copy]. The LCD displays the first Entering a number YOUR USE Entering a name Button Uppercase Lowercase USE YOUR ■Identifying your documents Registering the date and time Press [Function] 2 Use [] or [] to select USER SETTINGS Press [Start/Copy] when you finish entering the new date Registering your telephone/fax number and name 3 Use [] or [] to select ENTER YOUR TEL numeric buttons fax number name 4 Use [ ] or [ ] to select the number of the One touch button you want to use for the number Enter the number (up to 50 digits) using the Press [Start/Copy] to register the number Enter the party’s name (up to 16 characters) using the numeric buttons Press [Start/Copy] to register the name To assign additional One-touchSpeed Dialling Use [] or [] to select CODED DIAL Use [ ] or [ ] to select the two-digitcode you want to assign to the number One-touchSpeed Dialling To assign additional Coded Speed Dialling ■Dialling through a switchboard (PBX) ■Long distance dialling ■Confirming a dial tone Use ] or ] to select USER SETTINGS ] to select PSTN/PBX SET Use [ ] or [ ] to select PBX 7 Press [Stop] YOUR USE AXF Attaching the M label Registering an alternative telephone network Page Sending with a registered long-distanceservice 1 Feed the document face-downinto the Auto matic Document Feeder (ADF) Press [M] Dial the other party’s fax number Registering speed dialling with the M button Before you can do this procedure, you must register the access code and ID code While you are registering a number for One to a step that asks you to enter the facsimile Page 3 HANDLING DOCUMENTS ■Size ■Thickness ■Effective image size Loading the document For a multipage document, tap the stack (ADF) until you hear a beep of the document ■Adding pages to the document ■What is resolution ■ Setting the resolution ■Density control Page 4 MAKING COPIES If MEMORY FULL displays on the LCD SENDING FAXES ■Direct Sending (See p. 57) ■Manual Sending (See p. 57) ■Memory Sending (See p. 59) Direct Sending 2 Dial the other party’s fax number Manual Sending Pick up the handset or press [Hook] and dial the other party’s fax number ■Sending a document using One-touchSpeed Dialling or Coded Speed Dialling Memory Sending Press [Send Options] ■Manual ■Automatic ■To cancel automatic redialling Messages displayed during sending ■Removing a jammed sheet Use [ ] or [ ] to select DELAYED TX Delayed Sequential Broadcasting Cancelling Delayed Sending Press [Clear] Sending a document to more than one location 3 Press [Start/Copy] RECEIVING Page Page Page Page Page Page Page Page Page Page Page 7 SETTINGS AND ACTIVITY REPORTS REPORT SETTINGS TX SETTINGS FAX PRINTER SYSTEM SETTINGS REPOR ACTIVITY TS Page How to change a setting 2 Use [] or [] to select RX SETTINGS 4 Use [] or [] to select INCOMING RING 6 Press [Start/Copy] count, for example standby mode TEL REGISTRATION USER SETTINGS REPORT SETTINGS TX SETTINGS RX SETTINGS FAX PRINTER SYSTEM SETTINGS How to print a report Press [Report] Use [ ] or [ ] to display the type of report you want to print Activity management report One-touchSpeed Dialling list Coded Speed Dialling list User’s data list TX (Sending) report RX (Receiving) report Multi-activityreport Memory clear report Locking the fax 2 Use [ ] or [ ] to select SYSTEM SETTINGS 3 Press [Start/Copy] twice 4 Enter a four-digitaccess password using the numeric buttons Changing the access password Cancelling the restriction setting Page 8 SOLUTIONS TO COMMON PROBLEMS ■To remove a jammed document ■To remove jammed paper ■To clean the glass scanning window ■To clean the printer area Cleaning the BJ cartridge print head Press [Cleaning] Replacing the BJ cartridge 2 Raise the green cartridge release lever 3 Remove the cartridge Insert a new cartridge 8, pp. 11–13 TRANSMITTING RECEIVING ❏Print quality poor ❏Cannot receive using Error Correction Mode (ECM) ❏Nothing prints ❏Are the images you print blotched or uneven TELEPHONE COPYING PAPER LOADING PROBLEMS GENERAL Print Results Most Probable Cause Remedy Message Error Code Cause Action Page Error Code Cause During a power failure Page Scanning sheet size: Effective image size: (when scanning) Printing paper size: Transmission time: Ink cartridge: Ink amount: Power source: Power consumption: Operating environment: Document sizes Document thickness What happens when Fax/Tel Mode is selected To select Fax/Tel Mode To change the Fax/Tel Mode settings: Page Page Page Page Page Page Page Page UK/AUS/AE