If you have a problem with your camcorder, refer to this section. Sometimes what you think is a malfunction of the camcorder may have the simplest of solutions - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists.
CHECK THIS FIRST
Power supply
Is the battery charged? Is the compact power adapter correctly connected to the
camcorder? (
16)
Recording
Did you turn the camcorder on and set it to recording mode? ( 
21)
If you are recording to a memory card, is one correctly inserted into the camcorder?
( 
27)
Playback
Did you turn the camcorder on and set it to playback mode? ( 
21)
If you are playing back recordings from a memory card, is one correctly inserted into the
camcorder? ( 
27) Does it contain any recordings?
Power source
The camcorder will not turn on or it turns off by itself.
-The battery pack is exhausted. Replace or charge the battery pack ( 
16).
-Remove the battery pack and reattach it correctly.
Cannot charge the battery pack
-Make sure the camcorder is off so charging can start.
-The battery pack’s temperature has either fallen below 0 °C or risen above 40 °C. If the battery pack is too cold, warm it up. If the battery pack is too hot, let it cool down until its temperature is below 40 °C.
-Charge the battery pack in temperatures between 0 °C and 40 °C.
-The battery pack is damaged. Use a different battery pack.
-The camcorder cannot communicate with the battery pack attached. Such battery packs cannot be charged using this camcorder.
A noise can be heard from the compact power adapter.
-A faint sound can be heard while the compact power adapter is connected to a power outlet. This is not a malfunction.
85