Additional Information

After using the camcorder for a long time, it becomes hot.

-The camcorder may become hot after using it continuously for long periods of time; this is not a malfunction. If it becomes hot very quickly or it becomes too hot to touch, it may indicate a problem with the camcorder. Consult a Canon Service Center.

The battery pack is exhausted extremely quickly even at normal temperatures.

- The battery may have reached the end of its battery life. Buy a new battery pack.

Recording

Pressing Start/Stop will not start recording.

-You cannot record while the camcorder is writing previous recordings onto the memory (while the ACCESS indicator is on or flashing).

-The memory is full or it already contains 3,999 scenes (the maximum number of scenes). Delete some recordings ( 39) or initialize the memory ( 28) to free some space.

The point where Start/Stop was pressed does not match the beginning/end of the recording.

-There is a slight interval between pressing Start/Stop and the actual start of recording. This is not a malfunction.

-When the pre-recording function is used, the beginning of the scene will differ from when Start/Stop was pressed.

The camcorder will not focus.

-Autofocus does not work on the subject. Focus manually ( 47).

-Lens is dirty. Clean the lens with a soft lens-cleaning cloth ( 100). Never use tissue paper to clean the lens.

When a subject flits across in front of the lens, the image appears slightly bent.

-This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in front of the camcorder, the image may seem slightly warped. This is not a malfunction.

Changing the operating mode between recording ( )/record pause ()/playback ( ) takes longer than usual.

-When the memory contains a large number of scenes, some operations may take longer than usual. Save your recordings ( 71) and initialize the memory ( 28).

Movies or photos cannot be recorded properly.

-This may occur as movies and photos are recorded/deleted over time. Save your recordings ( 71) and initialize the memory ( 28).

Playback

Cannot add scenes to the playlist.

-The playlist cannot contain more than 99 scenes or 100 hours of scenes.

-You may not be able to add scenes to the playlist if they were recorded or edited using another device and then transferred to a memory card connected to a computer.

Cannot delete a scene.

-You may not be able to delete scenes recorded or edited using another device and then transferred to a memory card connected to a computer.

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