Canon IP90 Handling Error Messages

Troubleshooting

76

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes

indicates the type of error that has occurred. Count the flashes and then take appropriate

action to correct the error.

*The waste ink absorber absorbs ink used during cleaning.

Number of

Flashes Possible Cause Try This

Two flashes Printer is out of

paper

Reload paper and press the RESUME/CANCEL button.

Three flashes Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then

press the RESUME/CANCEL button. See "Paper Jams" on page 75.

Four flashes Ink tanks installed

incorrectly

Reinstall the ink tanks. Ensure that the tanks are firmly seated in the Print Head.

Five flashes No Print Head

installed/Defective

Print Head

Install a Print Head correctly. Press the POWER button to turn off the printer, and

press the POWER button again to turn on the printer. If the same error occurs, the

Print Head may be defective. Contact the Customer Care Center.

Eight flashes Waste ink absorber*

almost full

The printer has a built-in waste ink absorber to hold the ink consumed during Print

Head cleaning. Eight flashes indicates that this absorber is nearly full.

Press the RESUME/CANCEL button to clear the error so printing can continue.

Contact the Customer Care Center.

Nine flashes A specified period

of time has lapsed

without receiving

any response from a

digital camera/The

digital camera or

digital video

camcorder is not

compatible with this

printer

Disconnect the cable, press the RESUME/CANCEL button, and then connect the

cable again.

If the error persists, the connected digital camera or digital video camcorder may

be incompatible with this printer. Use a compatible digital camera or digital video

camcorder.

Twelve flashes Low battery level Follow the procedure below.

1. Turn off the printer.

2. Connect the supplied Universal AC Adapter or load a charged battery.

3. Turn on the printer.

Note For details on handling of the battery, refer to the

LK-51B/CK-51B

User’s Guide

.

QSG_Shoot.fm Page 76 Monday, October 25, 2004 2:48 PM

Contents

Main Photo Printer Quick Start Guide Quick Start Guide Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Canon U.S.A. Customer Technical Support Sequence* 1.Internet www.canontechsupport.com Page Contents 1 Content s Index 2 Basic Printing Quick Start Guide Turning on the Printer 1 2 User's Guide 1 4 Loading Paper Print Media to Avoid Preparing the Printer 1 5 2 3 Loading Plain Pape r Loading Envelopes Loading 4" x 6" size papers Using Speciality Media Canon Speciality Media Printing with Windows 1 11 3 4 Printing with Macintosh 1 2 13 3 Page Printing Data through Infrared Communication Requirements for Infrared Communication with the Computer 16 Requirements for Infrared Communication with the PDA Requirements for Infrared Communication with the Mobile Phone 1 17 2 3 Changing the Photo Print Settings Page 19 Changing the Document Print Settings Page 21 Performing Infrared Communication 1 2 Page Advanced Printing Printing Photographs Directly from a PictBridge Compliant Device 24 Connecting to a PictBridge Compliant Device 1 2 3 4 26 Printing Photographs Directly from a PictBridge Compliant Device Default Device Settings 27 About Image Data Format for Printing About Paper Size and Paper Type About Layout and Trimming Page Accessing Printer Driver Opening the Printer Properties Dialog Box from Your Application Program 1 2 Opening the Printer Properties Dialog Box Directly from the Start Menu 1 2 3 30 Adjusting Print Quality for Photographs User's Guide 1 Page Page Page Page Saving and Recalling Driver Settings 2 3 4 5 Page 37 Using the Bundle Software Easy Setup Instructions Setup Software & Users Guide CD-ROM Easy-PhotoPrint (Windows/Macintosh) PhotoRecord (Windows) 1 39 2 40 3 4 Printing Maintenance When Printing Becomes Faint or Colors are Incorrect Printing the Nozzle Check Pattern 3 Printing the Nozzle Check Pattern 43 3 Examining the Nozzle Check Pattern 1 2 Print Head Cleaning 48 3 Page 50 3 Page Page 53 3 Page 55 3 Page Aligning the Print Head 4 3 4 Replacing an Ink Tank Replacing an Ink Tank 1 2 3 63 4 5 64 Resetting the Ink Counter Message Prompting Confirmation of Ink Tank Replacement 1 Page 2 How Low Ink Warning Setting Works Low Ink Warning Display How to Display Low Ink Warning Correctly Troubleshooting User's Guide Cannot Install the Printer Driver Setup Software & Users Guide CD- ROM. Page Print Quality is Poor or Contains Errors Page Troubleshooting Printer Hardware Paper Does Not Feed Properly Caution Be careful not to touch any components inside the printer. Handling Error Messages Number of Flashes Possible Cause Try This LK-51B/CK-51B Page An Error Message Appears on the Screen Page Page Cannot Print Properly through Infrared Communication Cannot Print Properly from the Digital Camera Camera Error Message Possible Cause Try This Page Appendix Printing Photographs Directly from Canon Bubble Jet Direct Compatible Digital Cameras Media Types for Digital Camera Page Users Guide Table of Contents Accessory Options Page Traveling Abroad with the Printer About Universal AC Adapter and Power Cord Fill Out the CIWS Card *1 *2 The Cautions When Carrying Printer Specifications Printer Universal AC Adapter Camera Direct P rint Quick Start Guide BJ Printer Driver System Requirements Additional System Requirements for Electric Manual Safety Precautions Caution You may cause injury or damage the printer if you ignore any of these safety precautions. 96 Regulatory Information Color Printer Model: K10249 Canadian Radio Interference Regulations CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) Page Index 99 Index A B C D R S T U V Page Page Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Canon U.S.A. Customer Technical Support Sequence* 1.Internet www.canontechsupport.com Quick Start Guide Quick Start Guide