List of Messages that Appear on the Screen

Cannot complete!

Print settings could not be saved correctly. Reduce the number of settings and try again (p. 102).

Naming error!

The file name could not be created because there is an image with the same name as the folder that the camera is attempting to create, or the highest possible file number has already been reached (p. 109). In the 3 menu, change [File Numbering] to [Auto reset] (p. 109) or format the memory card (p. 20).

Communication error

Images could not be transferred to the computer or printed due to the large amount of images (approx. 1000) stored on the memory card. Use a commercially available USB card reader to transfer the images. To print, insert the card into the printer’s card slot.

Lens error, restart camera

A lens error was detected. Press the ON/OFF button to turn the camera off and back on (p. 40). If this error message continues to display, contact your Canon Customer Support Help Desk as there may be a problem with the lens.

This error can occur if you hold the lens while it is in motion or when using it in a location with excessive dust or sand in the air.

Exx (xx: number)

A camera error was detected. Press the ON/OFF button to turn the camera off and back on (p. 40).

If an error code displays directly after taking a picture, the shot may not have been recorded. Check image in playback mode.

If this error code reappears, note the number and contact your Canon Customer Support Help Desk as there may be a problem with the camera.

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